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Bug
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Resolution: Not an Issue
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P3
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8-pool, 9
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x86_64
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windows_7
FULL PRODUCT VERSION :
C:\>java -version
java version "1.8.0_31"
Java(TM) SE Runtime Environment (build 1.8.0_31-b13)
Java HotSpot(TM) 64-Bit Server VM (build 25.31-b07, mixed mode)
ADDITIONAL OS VERSION INFORMATION :
Windows 7 Enterprise
Microsoft Windows [Version 6.1.7601]
64 bit System
A DESCRIPTION OF THE PROBLEM :
The steps to recreate this issue is as mentioned below.
1> Install Java 7 on windows 7 system
2> Upgrade to Java 8
3> Open CLI and navigate to the C;/Windows/System32 folder
4> Run the Java command
Result : The following error message will appear.
C:\Windows\System32>java
Error: Registry key 'Software\JavaSoft\Java Runtime Environment'\CurrentVersion'
has value '1.8', but '1.7' is required.
Error: could not find java.dll
Error: Could not find Java SE Runtime Environment.
Observation : Made the following observation.
1> The Java Registry entry has the version as Java 8
2> The C;/Windows/System32 folder contains the Java.exe which points to Java 7 version.
3> The folder C;/Program Files/Java folder contains the packages for both Java 7 and 8 jre and Jdk.
4> The Java Home and Path points to Java 8 Software.
REGRESSION. Last worked in version 8u31
STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
The steps to recreate this issue is as mentioned below.
1> Install Java 7 on windows 7 system
2> Upgrade to Java 8
3> Open CLI and navigate to the C;/Windows/System32 folder
4> Run the Java command
Result : The following error message will appear.
C:\Windows\System32>java
Error: Registry key 'Software\JavaSoft\Java Runtime Environment'\CurrentVersion'
has value '1.8', but '1.7' is required.
Error: could not find java.dll
Error: Could not find Java SE Runtime Environment.
EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
c:\Windows\System32>java
Usage: java [-options] class [args...]
(to execute a class)
or java [-options] -jar jarfile [args...]
(to execute a jar file)
where options include:
-d32 use a 32-bit data model if available
-d64 use a 64-bit data model if available
-server to select the "server" VM
The default VM is server.
-cp <class search path of directories and zip/jar files>
-classpath <class search path of directories and zip/jar files>
A ; separated list of directories, JAR archives,
and ZIP archives to search for class files.
-D<name>=<value>
set a system property
-verbose:[class|gc|jni]
enable verbose output
-version print product version and exit
-version:<value>
require the specified version to run
-showversion print product version and continue
-jre-restrict-search | -no-jre-restrict-search
include/exclude user private JREs in the version search
-? -help print this help message
-X print help on non-standard options
-ea[:<packagename>...|:<classname>]
-enableassertions[:<packagename>...|:<classname>]
enable assertions with specified granularity
-da[:<packagename>...|:<classname>]
-disableassertions[:<packagename>...|:<classname>]
disable assertions with specified granularity
-esa | -enablesystemassertions
enable system assertions
-dsa | -disablesystemassertions
disable system assertions
-agentlib:<libname>[=<options>]
load native agent library <libname>, e.g. -agentlib:hprof
see also, -agentlib:jdwp=help and -agentlib:hprof=help
-agentpath:<pathname>[=<options>]
load native agent library by full pathname
-javaagent:<jarpath>[=<options>]
load Java programming language agent, see java.lang.instrument
-splash:<imagepath>
show splash screen with specified image
See http://www.oracle.com/technetwork/java/javase/documentation/index.html for m
ore details.
ACTUAL -
C:\Windows\System32>java
Error: Registry key 'Software\JavaSoft\Java Runtime Environment'\CurrentVersion'
has value '1.8', but '1.7' is required.
Error: could not find java.dll
Error: Could not find Java SE Runtime Environment.
ERROR MESSAGES/STACK TRACES THAT OCCUR :
C:\Windows\System32>java
Error: Registry key 'Software\JavaSoft\Java Runtime Environment'\CurrentVersion'
has value '1.8', but '1.7' is required.
Error: could not find java.dll
Error: Could not find Java SE Runtime Environment.
REPRODUCIBILITY :
This bug can be reproduced always.
CUSTOMER SUBMITTED WORKAROUND :
The workaround for this issue is to uninstall all the previous installation of java software and then install java 8.
C:\>java -version
java version "1.8.0_31"
Java(TM) SE Runtime Environment (build 1.8.0_31-b13)
Java HotSpot(TM) 64-Bit Server VM (build 25.31-b07, mixed mode)
ADDITIONAL OS VERSION INFORMATION :
Windows 7 Enterprise
Microsoft Windows [Version 6.1.7601]
64 bit System
A DESCRIPTION OF THE PROBLEM :
The steps to recreate this issue is as mentioned below.
1> Install Java 7 on windows 7 system
2> Upgrade to Java 8
3> Open CLI and navigate to the C;/Windows/System32 folder
4> Run the Java command
Result : The following error message will appear.
C:\Windows\System32>java
Error: Registry key 'Software\JavaSoft\Java Runtime Environment'\CurrentVersion'
has value '1.8', but '1.7' is required.
Error: could not find java.dll
Error: Could not find Java SE Runtime Environment.
Observation : Made the following observation.
1> The Java Registry entry has the version as Java 8
2> The C;/Windows/System32 folder contains the Java.exe which points to Java 7 version.
3> The folder C;/Program Files/Java folder contains the packages for both Java 7 and 8 jre and Jdk.
4> The Java Home and Path points to Java 8 Software.
REGRESSION. Last worked in version 8u31
STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
The steps to recreate this issue is as mentioned below.
1> Install Java 7 on windows 7 system
2> Upgrade to Java 8
3> Open CLI and navigate to the C;/Windows/System32 folder
4> Run the Java command
Result : The following error message will appear.
C:\Windows\System32>java
Error: Registry key 'Software\JavaSoft\Java Runtime Environment'\CurrentVersion'
has value '1.8', but '1.7' is required.
Error: could not find java.dll
Error: Could not find Java SE Runtime Environment.
EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
c:\Windows\System32>java
Usage: java [-options] class [args...]
(to execute a class)
or java [-options] -jar jarfile [args...]
(to execute a jar file)
where options include:
-d32 use a 32-bit data model if available
-d64 use a 64-bit data model if available
-server to select the "server" VM
The default VM is server.
-cp <class search path of directories and zip/jar files>
-classpath <class search path of directories and zip/jar files>
A ; separated list of directories, JAR archives,
and ZIP archives to search for class files.
-D<name>=<value>
set a system property
-verbose:[class|gc|jni]
enable verbose output
-version print product version and exit
-version:<value>
require the specified version to run
-showversion print product version and continue
-jre-restrict-search | -no-jre-restrict-search
include/exclude user private JREs in the version search
-? -help print this help message
-X print help on non-standard options
-ea[:<packagename>...|:<classname>]
-enableassertions[:<packagename>...|:<classname>]
enable assertions with specified granularity
-da[:<packagename>...|:<classname>]
-disableassertions[:<packagename>...|:<classname>]
disable assertions with specified granularity
-esa | -enablesystemassertions
enable system assertions
-dsa | -disablesystemassertions
disable system assertions
-agentlib:<libname>[=<options>]
load native agent library <libname>, e.g. -agentlib:hprof
see also, -agentlib:jdwp=help and -agentlib:hprof=help
-agentpath:<pathname>[=<options>]
load native agent library by full pathname
-javaagent:<jarpath>[=<options>]
load Java programming language agent, see java.lang.instrument
-splash:<imagepath>
show splash screen with specified image
See http://www.oracle.com/technetwork/java/javase/documentation/index.html for m
ore details.
ACTUAL -
C:\Windows\System32>java
Error: Registry key 'Software\JavaSoft\Java Runtime Environment'\CurrentVersion'
has value '1.8', but '1.7' is required.
Error: could not find java.dll
Error: Could not find Java SE Runtime Environment.
ERROR MESSAGES/STACK TRACES THAT OCCUR :
C:\Windows\System32>java
Error: Registry key 'Software\JavaSoft\Java Runtime Environment'\CurrentVersion'
has value '1.8', but '1.7' is required.
Error: could not find java.dll
Error: Could not find Java SE Runtime Environment.
REPRODUCIBILITY :
This bug can be reproduced always.
CUSTOMER SUBMITTED WORKAROUND :
The workaround for this issue is to uninstall all the previous installation of java software and then install java 8.