Name: skT45625 Date: 08/25/2000


There is no java installed on the browser machine

Java 1.3 Plugin Automatic download problem.

Problem: the plug-in won't automatically download because the install
window region and locales fields do not contain any data.

This bug was previously reported on 5/11/98 as bug 4137104 but closed
as not reproducable. As people are still having problems with this,
as evidenced by comments added to the bug on 8/20/99, 1/26/00, 6/23/00
7/19/00 and 8/22/00,

I have tried this on 3 machines with a variety of software, hardware, and
settings, across the firewall and inside the firewall. Below is the "cleanest"
procedure tried.

I would be willing to work with Sun to debug this, since our planned product
will use the 1.3 plugin and telling them to download the plugin manually is NOT
an option. Is there a debug version that will give more information of what
it is trying to access and what it can't find, or a version that skips the
locale, region stuff altogether?

PRODCEDURE:

Installed a clean machine

MS WinNT Workstation 4.0, Build 1381, Service Pack 4
4.00.1381
I.E. 5 5.50.4134.0600
130, 488 KB Ram

Applications
3COM NIC Diagnostics
MS Internet Explorer 5.5 & Internet Tools
MS Music Control
MS Outlook Express 5
MS Wallet
MS Windows Media Player 6.4
MSN Messenger Service 2.2
VDOLive Player

Windows NT Setup
(checked)
Accessibility Options
Accessories
Communications
Multimedia

Internet Explorer Properties (some)
    Active X Controls and Plugin
Download signed Active X controls - prompt
Download unsigned Active X controls - disable
Initialize & Script Active X controls not marked as safe - disable
Run Active X controls & plug-ins - enable
Script Active X controls marked safe for scripting - enable

    Cookies
Allow cookies that are stored on your computer - enable
Allow per session cookies - enable

    Downloads
File Download - enable
Font Download - enable

    Java
Java permissions -- high safety

I.E. Connection
LAN
Use Automatic Script - checked, URL given

TCP/IP
Adapter: 3Com Fast Etherlink XL NIC (3C905B-TX)
enable LM Hosts lookup - checked

Control Panel
Regional Settings - English (United States)
Input Locales - EN English (United States)

----

Procedure followed:

On the Server:
+ Copy the Sun plugin cab file "jinstall-13-win32.cab" to a local directory
  of the web site (so don't have to go through the firewall).

+ Create a webpage that downloads the plugin from the local directory. This html
  page was generated using the htmlconverter for 1.3

<OBJECT classid="clsid:8AD9C840-044E-11D1-B3E9-00805F499D93"
WIDTH = 950 HEIGHT=550
codebase="http://&lt;website&gt;/applet/javaplugin/1.3/jinstall-13-win32.cab
#Version=1,3,0,0">
<PARAM NAME = CODE VALUE = "Applet.class" >
<PARAM NAME = CODEBASE VALUE = "../classes" >

<PARAM NAME="type" VALUE="application/x-java-applet;version=1.3">
<PARAM NAME="scriptable" VALUE="false">
<COMMENT>
<EMBED type="application/x-java-applet;version=1.3" CODE
= "Applet.class"
CODEBASE = "../classes" WIDTH = 950 HEIGHT = 550
scriptable=false
pluginspage="http://java.sun.com/products/plugin/1.3/plugin-
install.html">
<NOEMBED></COMMENT>

</NOEMBED></EMBED>
</OBJECT>

  From the IE brower on client:
+ launch the IE 5.5 browser and access the webpage

-- Get "Security Warning" window.
text: Do you want to install and run "Java Plug-in 1.3" signed on
5/11/00 4:09 pm and distributed by Sun Microsystems, Inc.
Publish authenticity verified by Verisign Commercial Software
publishers CA. Caution: Sun Microsystems, Inc. asserts that
this content is safe. You should only install view this content
if you trust Sun Microsystems, Inc. to make that assertion.
+ checked "Always trust content from Sun Microsystems, Inc.
+ clicked yes button

-- Get a download window that appears for about 1 second. Can't read it.

-- Get the "Select Java(TM) Plugin Installation ..." window
text: Please select the language, region, and the nearest location to
download the installation.

the Locale combo box, Region combo box, and Available Locations list box
is empty.
+ Have to click on the "X" in the window title to get the window to go away.

-- Get "Installation Abort" window
text: Cancel Java(TM) Plug-in installation due to user's request or
downloading errors. Java applets or Java Bean components in
this
HTML page will not be displayed properly in Internet Explorer.
  To
restart the Installation, please refresh the html page in
Internet
+ Click the okay button

** The following file is created
{user.home}\Temporary Internet Files\Content.IE5\KNG9KBA1\jinstall_13-win32
[1].cab
along with the mypage[1].htm file.
(Review ID: 108940)
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