Customer is using

java version "1.3.0"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.3.0)
Java HotSpot(TM) Client VM (build 1.3.0, mixed mode)

displayed on Exceed for Win32 Version 6.1.0.0

When he displays the Arial Font in 11 Points a serif font is displayed.
Arial has no serif...

How to reproduce:

use the demo prg Font2DTest,
select Arial and 11 point. You will see a serif font on Exceed
select 16 point and its ok.

This does not happen on Solaris.

And it did work with jdk 1.2.1.