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  1. JDK
  2. JDK-4749817

BSOD in WebStart: Win2k/XP with ATI graphics

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: P2 P2
    • None
    • 1.2.0, 1.4.1
    • client-libs
    • 2d
    • x86
    • windows_98, windows_2000, windows_xp



      Name: nt126004 Date: 09/18/2002


      FULL PRODUCT VERSION :
      Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.1-b21)
      Java HotSpot(TM) Client VM (build 1.4.1-b21, mixed mode)


      FULL OPERATING SYSTEM VERSION :
      Microsoft Windows 2000 [Version 5.00.2195],
      Service Pack 3



      EXTRA RELEVANT SYSTEM CONFIGURATION :
      ATI Rage Mobility. Latest driver (5.00.2195.5026). The crash
      occurs both with DirectX 8.1 and the version supplied by a
      stock SP3 Win2k (whatever that is).

      A DESCRIPTION OF THE PROBLEM :
      As soon as I start Java Web Start by doubleclicking, Windows
      crashes with a BSOD. The error is KMODE_EXCEPTION_NOT_HANDLED.

      I saw this with 1.4.1rc as well, but thought it was related
      to 4713003. I guess I was wrong...

      REGRESSION. Last worked in version 1.4

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      1. Doubleclick on Java Web Start.


      REPRODUCIBILITY :
      This bug can be reproduced always.

      CUSTOMER WORKAROUND :
      The only workaround I've been able to find is to disable all
      DirectDraw and Direct3d acceleration in "Display Properties".
      (Review ID: 164586)
      ======================================================================

      Name: nt126004 Date: 09/18/2002


      FULL PRODUCT VERSION :
      java version "1.4.1-beta"
      Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.1-beta-b14)
      Java HotSpot(TM) Client VM (build 1.4.1-beta-b14, mixed mode)

      FULL OPERATING SYSTEM VERSION :Microsoft Windows 2000
      [Version 5.00.2195]
      Service Pack 3 installed


      EXTRA RELEVANT SYSTEM CONFIGURATION :
      Compaq Armada M700 laptop, PIII, EPP Bios V1.1, 256MB RAM,
      14GB HDD (7GB free), Linksys Wireless Network PC Card V3.0

      A DESCRIPTION OF THE PROBLEM :
      When I click on the Java Web Start shortcut, the
      application opens, and after presenting a lozenge screen
      and opening the application window briefly, blue screens,
      requiring reboot.


      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      1. From Desktop, click on Java Web Start shortcut.
      2. Initial Window comes up, then system blue screens


      EXPECTED VERSUS ACTUAL BEHAVIOR :
      Expected: application to run
      Actual: BSOD (blue screen of death)

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      *** STOP: 0x0000001E (0xC0000005, 0x8046AEB5, 0x00000000, 0x00000840)
      KMODE_EXCEPTION_NOT_HANDLED

      ***ADDRESS 8046AEB5 base at 80400000, DateStamp 3d366b8b -ntoskrnl.exe

      I will supply memory dump and any other details upon request

      REPRODUCIBILITY :
      This bug can be reproduced always.
      (Review ID: 160368)
      ======================================================================

      Name: nt126004 Date: 09/18/2002


      FULL PRODUCT VERSION :
      java version "1.4.1-beta"
      Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.1-beta-b14)
      Java HotSpot(TM) Client VM (build 1.4.1-beta-b14, mixed mode)

      FULL OPERATING SYSTEM VERSION : Microsoft Windows XP
      [Version 5.1.2600]

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      Usual setup

      A DESCRIPTION OF THE PROBLEM :
      Whenever I start Java WebStart 1.2 Beta (installed along
      with JDK/JRE 1.4.1 beta) and choose to exit the program
      (through the standard windows close button), my machine
      reboots.

      My machine spec. are Athlon 1.7 GHz, Windows XP Prof.

      I have no idea what the problem might be and I have never
      experienced a reboot initiated by a Java Application
      (crash?).

      REGRESSION. Last worked in version 1.0.1

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      1. start up WebStart
      2. close the program (either through X in upper right
      corner or through taskbar, rightclick on app, choose close)
      3. see the machine reboot

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      machine should continue running instead of rebooting.

      REPRODUCIBILITY :
      This bug can be reproduced always.
      (Review ID: 160633)
      ======================================================================

      Name: nt126004 Date: 09/18/2002


      FULL PRODUCT VERSION :
      java version "1.4.1-rc"
      Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.1-rc-b19)
      Java HotSpot(TM) Client VM (build 1.4.1-rc-b19, mixed mode)

      FULL OPERATING SYSTEM VERSION : XP with service packs and
      critical updates applied


      A DESCRIPTION OF THE PROBLEM :
      starting the notepad web start sample crahes XP. At first
      the mouse pointer just stops, but then a BSOD arrives.
      When my thinkpad reboots it wants to send an error report
      to MS becaue of an error in an ati radeon 7500 driver.

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      1. load 1.4.1 Rc onto an xp thinkpad.
      2. run notepad sample web start application
      3.

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      notepad would run correctly.

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      sorry the bsod shows and then clear the screen a few seonds later.

      REPRODUCIBILITY :
      This bug can be reproduced always.

      CUSTOMER WORKAROUND :
      don't run web start apps ;-{
      (Review ID: 163999)
      ======================================================================

      Name: rmT116609 Date: 09/23/2002


      DESCRIPTION OF THE PROBLEM :
      Starting Java WebStart from the desktop shortcut causes a blue screen

      (Review ID: 164823)
      ======================================================================

      Name: rmT116609 Date: 10/02/2002


      FULL OPERATING SYSTEM VERSION :
      Microsoft Windows XP [Version 5.1.2600]

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      ATI Radeon Mobility 7500 Video Card

      A DESCRIPTION OF THE PROBLEM :
      When I run java web start demo app , system become blue screen and system restart.


      (Review ID: 165237)
      ======================================================================

      Name: rmT116609 Date: 10/07/2002


      A DESCRIPTION OF THE PROBLEM :

      I am having a critical problem with JRE 1.4.1 and/or the J2SE SDK on Windows XP and am hoping you can provide some insight.

      Previously I'd had earlier JRE 1.3.1 and 1.4.0 versions installed on this machine. I removed both of those at the same time with the Windows Add/Remove Programs utility, and then installed the 1.4.1 SDK. Afterwards, I
      launch the "Java Web Start" utility and my machine reliably *reboots* without warning just after I choose any one of the 4 demos and press the run button. The reboot occurs while a Web Start splash screen is up. This reboot also occurs when I run the Web Start demos from the java.sun.com Web site (the splash screen is up here, too, when it reboots).

      Two other conditions have caused the reboot:

      1. When I ran my own Swing Applet through IE 6, it has rebooted 2 times while
      I assume the JRE was loading. Yet this applet has run perfectly without changes
      about 6 other times. It's a simple applet that just puts a Swing button in a container.
      The intermittent crash is odd: I hadn't changed the program at all.

      2. I installed Forte for Java 4 CE, then launched the program and went to the updates page. I downloaded 3 updates, okayed their signatures,
      and then clicked the finish button. Immediately the machine rebooted.

      Has anything like this been seen before? I ran a RAM burn- in test to check that
      as a possible problem, but the test passed. These reboots don't happen under
      any other applications.



      (Review ID: 165392)
      ======================================================================

      Name: rmT116609 Date: 10/07/2002


      FULL OPERATING SYSTEM VERSION :
      Microsoft Windows XP [Version 5.1.2600]

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      Sony Laptop (PCG-FXA53) with AMD Athlon, ATI Rage Mobility

      A DESCRIPTION OF THE PROBLEM :
      I have a PCG-FXA53 Sony Vaio Laptop with XP Home edition and jdk 1.4.1 installed. When I run Netbeans, InstallAnywhere with 1.4.1VM bundle, and a few other apps, I get the blue screen and a reboot. The blue screen shows
      "BAD_POOL_CALLER". If Load any version of Java prior to jdk 1.4.1, then I do not get any errors and everything runs fine.

      I guess I'm not the only one seeing this:
      http://forum.java.sun.com/thread.jsp?forum=54&thread=305813&start=0&range=15#1228293


      (Review ID: 165398)
      ======================================================================

      Name: rmT116609 Date: 10/10/2002


      EXTRA RELEVANT SYSTEM CONFIGURATION :
      Machine is Compaq Armada m700 laptop
      display adapter ATI RAGE MOBILITY dirver version
      5.0.2195.5026

      A DESCRIPTION OF THE PROBLEM :
      Upon running several swing applications including ArgoUML and JavaWeb Start a blue screen of death occurs before the main window is shown, (normally while the splash screen is being displayed)

      *** STOP : 0x0000001E ( 0x00000005, 0x8046AEB5, 0x00000000, 0x00000420)
      KMODE_EXCEPTION_NOT_HANDLED
      *** Address 8046AEB5 base at 80400000, DateStamp 3d366b8b - ntoskrnl.exe

      Begining of dump of physical memeory Physical memory dump complete. ....

      REGRESSION. Last worked in version 1.4

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      1.Run Java WebStart from desktop

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      Splash screen appears. Before main applicatin window is displayed blue Screen of death occurs

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      *** STOP : 0x0000001E ( 0x00000005, 0x8046AEB5, 0x00000000, 0x00000420)
      KMODE_EXCEPTION_NOT_HANDLED
      *** Address 8046AEB5 base at 80400000, DateStamp 3d366b8b -ntoskrnl.exe

      Begining of dump of physical memeory
      Physical memory dump complete. Contact your system administrator or technical support group.

      (Review ID: 165603)
      ======================================================================

      Name: rmT116609 Date: 10/10/2002


       DESCRIPTION OF THE PROBLEM :
      Splash caused a invalid page fault in module KERNAL



      (Review ID: 165627)
      ======================================================================

      Name: rmT116609 Date: 10/14/2002


      EXTRA RELEVANT SYSTEM CONFIGURATION :
      IBM Think Pad A20m: Celeron 500 CPU,128M RAM,
      ATI RAGE MOBILITY-M AGP,

      A DESCRIPTION OF THE PROBLEM :
      I install the J2SDK 1.4.1 and Sun ONE Studio 4 CE. When I run the Sun ONE Studio ,my pc show me a blue screen and reboot. The same thing happen,when I try the Borland JDataStore 6. Then I uninstall the J2SDK 1.4.1 and install J2SDK
      1.4.0_02-b02 ,the two program work well.

      (Review ID: 165687)
      ======================================================================

      Name: rmT116609 Date: 10/16/2002


      A DESCRIPTION OF THE PROBLEM :
      It crashed with "Windows Blue-screen of Death" whenever I tried to execute any application using the JDK "1.4.1_01". This includes running the Java WebStart Application Manager that comes pre-installed with the JDK_1.4.1.

       To confirm this, I used JBuilder 7 to compile a sample application (dbSwing->Buttons) application. It crashedeach time I run the compiled application when using JDK_1.4.1. Furthermore, I proved that the same sample
      application works perfectly fine when I chose to compile using JDK_1.3.1_b24 (that comes with JBuilder 7) instead.

      The bug is consistent and reproducible.


      (Review ID: 165867)
      ======================================================================

            chaasesunw Chet Haase (Inactive)
            nthompsosunw Nathanael Thompson (Inactive)
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