Name: gm110360 Date: 06/22/2003


FULL PRODUCT VERSION :
Java (TM) 2 Runtime Environment, Standard Edition (build 1.4.1_02-b06)
Java HotSpot(TM) Client VM (build 1.4.1_02-b06, mixed mode)

FULL OS VERSION :
Windows XP Service Pack 1 - version 5.1.2600

EXTRA RELEVANT SYSTEM CONFIGURATION :
Problem occuring on Hewlett Packard Pavilion t134a - using fresh image created from recovery partition, no other software installed

A DESCRIPTION OF THE PROBLEM :
When installing JRE 1.4.1_01 or 1.4.1_02 on a HP Pavilion t134a running Windows XP Service Pack 1 with no software installed other than that loaded when the PC is reimaged from the recovery partition, the installation of JRE freezes when the "Creating Java JAR files" pop-up message appears. Installation has to be stopped through the Task Manager. Unable to deinstall to reinstall JRE.

STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
Run j2re-1_4_1_02-windows-i586-i.exe or j2re-1_4_1_01-windows-i586-i.exe on PC described above. Happens every time for me.

EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
Install to complete without freezing.
ACTUAL -
Freeze as described above.

ERROR MESSAGES/STACK TRACES THAT OCCUR :
No error message.

REPRODUCIBILITY :
This bug can be reproduced always.

CUSTOMER SUBMITTED WORKAROUND :
None found.
(Review ID: 186159)
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