Name: jl125535 Date: 09/03/2003


FULL PRODUCT VERSION :
JRE 1.4.2

FULL OS VERSION :
Windows XP
Windows 98

A DESCRIPTION OF THE PROBLEM :
This error occurs when user tries to install JRE on a new (fresh) computer or on a computer installed with a disc image. They get this error message: "Error applying transform. Ensure transform path valid."

Sometimes when user tries to install again, they are successful. Sometimes they are not successful.

Bug 4834070 is similar, except that subsequent installations are successful and the behavior only occurs with Windows 2003.


STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
We have not been able to reproduce this error because we don't have a new computer to test with.

EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
Successful installation of JRE 1.4.2
ACTUAL -
Users get this error message: "Error applying transform. Ensure transform path valid."

ERROR MESSAGES/STACK TRACES THAT OCCUR :
"Error applying transform. Ensure transform path valid."

REPRODUCIBILITY :
This bug can be reproduced occasionally.
(Incident Review ID: 201629)
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Name: rl43681 Date: 09/05/2003


FULL PRODUCT VERSION :
I don't find the Java Plug-in in the Control Panel.

In the add/remove programs appears a Java 2 Runtime Environment SE v1.4.2 (but I don't know if it is working fine).

FULL OS VERSION :
v2000 5.00.2195 SP4

BROWSER VERSION:
Opera

A DESCRIPTION OF THE PROBLEM :
Good evening
Im trying to uninstall the "Java 2 Runtime Environment SE v1.4.2" from my Windows 2000 and I receive an Add/Remove Programs error like this "Error applying transforms. Verify that the specified transform patsh are valid."
(Review ID: 193166)
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Name: kcT146510 Date: 09/05/2003


FULL PRODUCT VERSION :
Se 1.4.2

FULL OS VERSION :
1

BROWSER VERSION:
Internet Explorer

A DESCRIPTION OF THE PROBLEM :
I am having trouble reinstalling the Java 1.4.2 Runtime Environment. It started
that I was having running application that uses Java Web start. So I try to reinstall the Java 1.4.2 Runtime Environment. I keep getting "Error applying transform. Verify transform paths are valid". Do you have manual uninstalling instruction? Right now I couldn't install Java 1.4.2 Runtime Environment and nor could I Remove it using the Add/Remove program.
(Review ID: 199004)
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Name: kcT146510 Date: 09/05/2003


FULL PRODUCT VERSION :
Removed through Control Panel - Add/Remove Programs.
N/A

FULL OS VERSION :


BROWSER VERSION:
Other AOL/IE

A DESCRIPTION OF THE PROBLEM :
I have been attempting to download and install the JAVA VM. I have AOL5.0, Win98(se), P-II 233MHz, 320MB RAM, 4GB hard drive with 2.03GB free space. I have read the FAQs and the Help section and followed the advice for AOL users as well as looked for errors. I cleared the Cookies, Temporary Internet File and History Folder through 'My AOL - Preferences - WWW.' I start the download of the JAVA and it all seems to be going fine. I do the Auto-Installer. It goes to Download.
It then goes to the 'Installer.' It seems to finish.

Then I get this error that says "Error applying transforms. Verify that the specified transform paths are valid. -OK-" I click on the 'OK' and then the main JAVA Download/Support window is open with this message:

"We encountered an issue while trying to automatically install Java� software onto your machine. As a result, Java software was not installed properly.

You may not have the right system requirements to support Java software (see the box below). Most other issues can be resolved. Please consult the Help or FAQ sections for assistance."

I seem to have more than sufficient system parameters and I have found nothing in the FAQs or the Help section that addresses this issue.
I now have no JAVA as I have uninstalled what I did have through the Add/Remove Programs window.

Any ideas?
Any suggestions?
I had JAVA/JAVA VM before and now I am not able to get it?
(Review ID: 198870)
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Name: kcT146510 Date: 09/08/2003


FULL PRODUCT VERSION :
N/A

FULL OS VERSION :


BROWSER VERSION:
Internet Explorer 6.0

A DESCRIPTION OF THE PROBLEM :
Hello. I tried installing the latest version of JAVA on my Windows XP computer. While the download was successful and the program appears in the ADD/REMOVE prgrams menu, when I try to install it, I get an error message telling me "error applying transforms". I tried a manual download and install, but I get the same error. I tried to remove the program using the Windows ADD/REMOVE tool, but it won't remove and gives me the same "error applying transforms" message. Can you help me uninstall manually and then figure out how to download and install JAVA? Thanks.
(Review ID: 206456)
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