FULL PRODUCT VERSION :


ADDITIONAL OS VERSION INFORMATION :
Windows XP

EXTRA RELEVANT SYSTEM CONFIGURATION :
Installed Service Pack 2

A DESCRIPTION OF THE PROBLEM :
Two of our customers have reported that our application hangs before the Print dialog should appear after the customers installed Windows XP service pack 2. I had one of the customers (David Curry, '###@###.###') try the attached exremely simple Java application. The print dialog does not appear when he runs the test application. This is the same problem we are experiencing in our product.

The customer has selected "File and Printer Sharing" under the Windows firewall settings.

The customer is printing over the network. He is able to print if he logs on to his machine as "This Machine" as opposed to "Network".


STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
Log into a networked machine that has SP2 installed. Try printing using the attached source code. The code should open a small text field in a frame, and then the 1.4 API printing dialog should appear. When the customer runs it, the printing dialog does not appear and the application hangs.

EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
Printing dialog should appear
ACTUAL -
Application hangs before dialog is shown

REPRODUCIBILITY :
This bug can be reproduced always.

---------- BEGIN SOURCE ----------
import javax.swing.*;
import javax.print.DocFlavor;
import javax.print.PrintService;
import javax.print.PrintServiceLookup;
import javax.print.ServiceUI;
import javax.print.attribute.PrintRequestAttributeSet;
import javax.print.attribute.HashPrintRequestAttributeSet;
import java.awt.*;
import java.awt.print.Printable;
import java.awt.print.PageFormat;
import java.awt.print.PrinterException;


public class PrintTest{
    private JFrame fFrame;
    private MyTextArea fTextArea;

    public PrintTest(){
        //bring up a 1.4 print dialog for a text area.
        fFrame = new JFrame("Text Area");
        fTextArea = new MyTextArea("foo bar test\n" +
                "foo bar test\n" +
                "test test test");
        fFrame.getContentPane().add(fTextArea);
        fFrame.setSize(200, 200);
        fFrame.setVisible(true);
        print();
    }

    public void print(){
        DocFlavor flavor = DocFlavor.SERVICE_FORMATTED.PRINTABLE;
        PrintService defaultService = PrintServiceLookup.lookupDefaultPrintService();
        final PrintRequestAttributeSet pras = new HashPrintRequestAttributeSet();

        PrintService[] printService = // using pras above causes problems-- no printers returned
                PrintServiceLookup.lookupPrintServices(flavor, new HashPrintRequestAttributeSet());

        Point location = fFrame.getLocationOnScreen();
        ServiceUI.printDialog(null, location.x + 100, location.y + 100,
                printService, defaultService, flavor, pras);

    }

    public class MyTextArea extends JTextArea implements Printable{
        public MyTextArea(String text){
            super(text);
        }

        public int print(Graphics g, PageFormat pf, int pageIndex) throws PrinterException{
            return -1;
        }
    }

    public static void main(String[] args){
        new PrintTest();
    }
}



---------- END SOURCE ----------

CUSTOMER SUBMITTED WORKAROUND :
No workaround known.
###@###.### 10/5/04 22:53 GMT