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Enhancement
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Resolution: Fixed
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P3
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6
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b13
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generic, x86
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generic, windows_vista
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Verified
| Issue | Fix Version | Assignee | Priority | Status | Resolution | Resolved In Build |
|---|---|---|---|---|---|---|
| JDK-2145345 | 6u2 | Jennifer Zuo | P3 | Closed | Fixed | b01 |
If a user encounters an error, such as 1722, with our installer, we basically leave them hanging (not literally) with no idea what to do. It might be a good idea if our iftw.exe detects if msi had an error, and it would then launch the default browser to the installer FAQ. Even better, if our iftw.exe detects which error, it might be able to go directly to the relevant section in FAQ.
###@###.### 2004-12-21 17:13:55 GMT
This is a good idea. The installer point to a help page on java.com. Java.com help pages are localized so this is another benefit that we're delivering to consumers.
###@###.### 2005-04-27 22:41:55 GMT
###@###.### 2004-12-21 17:13:55 GMT
This is a good idea. The installer point to a help page on java.com. Java.com help pages are localized so this is another benefit that we're delivering to consumers.
###@###.### 2005-04-27 22:41:55 GMT
- backported by
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JDK-2145345 Launch installer error FAQ webpage if installer fails
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- Closed
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- duplicates
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JDK-6489966 JDK6 Vista OEM bundle asks to press unexistant button if installation interrupted
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- Closed
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- relates to
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- Closed
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- Closed
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