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  1. JDK
  2. JDK-6394635

The Java Runtime Environment cannot be loaded from <\bin\server\jvm.dll>

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: P4 P4
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    • deploy
    • x86
    • windows_xp

      FULL PRODUCT VERSION :
      C:\>java -version
      java version "1.6.0-beta"
      Java(TM) 2 Runtime Environment, Standard Edition (build 1.6.0-beta-b59g)
      Java HotSpot(TM) Client VM (build 1.6.0-beta-b59g, mixed mode, sharing)

      ADDITIONAL OS VERSION INFORMATION :
      Microsoft Windows XP [Version 5.1.2600]

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      Browsers:
      Firefox 1.5.01
      Internet Explorer 6.0.2800


      A DESCRIPTION OF THE PROBLEM :
      A error occurred when I had entered my internet banking site (which uses an applet).
      The error was a message poping up the browser:

      "Java(TM) Plugin Fatal Error"
      "The Java Runtime Environment cannot be loaded from <\bin\server\jvm.dll>"
      and an "OK" button.

      Then, I closed the browser, restarted the system, openned the browser again.

      So, I tryed to show the Java Console, to see more detailed data. And the error happened again when I have clicked (in the Firefox or IE browser's, doesn't matter) in "Tools", "Java Console".

      I started my navigator (for instance, Firefox)

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      I upgraded my system from Java 1.4.2 to Java 1.6.0-beta
      The error then started to occurs when I access a page that loads an applet (my internet banking site)

      The error could be reproduced by just clicking (in Firefox, IE browsers) in "Tools", "Java Console"

      See: forum: http://forum.java.sun.com/thread.jspa?threadID=536219
        See also the bug #5013503

      There is A LOT of people out there with this problem. When upgrading, the Java installer is not doing it well.



      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      It's is a blocker bug. It SHOULD NOT happen.
      ACTUAL -
      The error was a message poping up the browser:

      "Java(TM) Plugin Fatal Error"
      "The Java Runtime Environment cannot be loaded from <\bin\server\jvm.dll>"
      and an "OK" button.

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      Java(TM) Plugin Fatal Error

      The Java Runtime Environment cannot be loaded from <\bin\server\jvm.dll>

      REPRODUCIBILITY :
      This bug can be reproduced always.

      CUSTOMER SUBMITTED WORKAROUND :
      The workaround is described in the forum:

      forum: http://forum.java.sun.com/thread.jspa?threadID=536219

      For the lazy:

      Remove C:\Documents and Settings\<user name>\Application Data\Sun\Java directory and it worked.

            Unassigned Unassigned
            ndcosta Nelson Dcosta (Inactive)
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              Created:
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