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  1. JDK
  2. JDK-6570770

JRE 6 Update 1 fails to install due to registry problem for MSI key

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: P3 P3
    • None
    • 6
    • install
    • x86
    • windows_xp

      FULL PRODUCT VERSION :
      java version "1.5.0_10"
      Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_10-b03)
      Java HotSpot(TM) Client VM (build 1.5.0_10-b03, mixed mode)

      ADDITIONAL OS VERSION INFORMATION :
      Windows XP Pro SP2

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      System has Netbeans 5.5 and Apache Tomcat 5.5.20

      A DESCRIPTION OF THE PROBLEM :
      During the installation of the JRE 6 Update 1, I get the dialogue box reporting :-
      Error 1406. Could not write value INSTALLDIR to key \Software\Java Runtime Environment\1.6.0_01\MSI. Verify that you have sufficient access to that key, or contact your support personnel.
      [Abort] [Retry] [Ignore]


      I opt for the custom install and choose the folder R:\Java\jre1.6.0_01\. There is over 11GB of disk space on R and over 3GB on the system drive (C).
      I have tried with both the online update and the downloaded jre-6u1-windows-i586-p.exe file and both report the same problem.
      I am logged as an administrative user and should have full rights to the registry.

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      Run the JRE 6 Update installation exe on a WIndows XP Pro SP2 PC and choose custom setup and select a different installation drive.

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      The update would install without any error dialogues.
      ACTUAL -
      Error 1406. Could not write value INSTALLDIR to key \Software\Java Runtime Environment\1.6.0_01\MSI. Verify that you have sufficient access to that key, or contact your support personnel.
      [Abort] [Retry] [Ignore]


      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      Error 1406. Could not write value INSTALLDIR to key \Software\Java Runtime Environment\1.6.0_01\MSI. Verify that you have sufficient access to that key, or contact your support personnel.
      [Abort] [Retry] [Ignore]


      REPRODUCIBILITY :
      This bug can be reproduced always.

      CUSTOMER SUBMITTED WORKAROUND :
      None found

            cgruszka Chris Gruszka (Inactive)
            ndcosta Nelson Dcosta (Inactive)
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