FULL PRODUCT VERSION :
vm_info: Java HotSpot(TM) Client VM (1.6.0_02-b06) for windows-x86, built on Jul 12 2007 01:16:14 by "java_re" with unknown MS VC++:1310

ADDITIONAL OS VERSION INFORMATION :
OS: Windows XP Build 2600 Service Pack 2

CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 2 stepping 9, cmov, cx8, fxsr, mmx, sse, sse2

Memory: 4k page, physical 514864k(38484k free), swap 1258268k(831764k free)

vm_info: Java HotSpot(TM) Client VM (1.6.0_02-b06) for windows-x86, built on Jul 12 2007 01:16:14 by "java_re" with unknown MS VC++:1310



EXTRA RELEVANT SYSTEM CONFIGURATION :
vm_info: Java HotSpot(TM) Client VM (1.6.0_02-b06) for windows-x86, built on Jul 12 2007 01:16:14 by "java_re" with unknown MS VC++:1310

A DESCRIPTION OF THE PROBLEM :
crashes browser on explorer and mozilla while playing online rpg @www.runescape.com

STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
after playing for a while the system crashes

EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
playing game

ERROR MESSAGES/STACK TRACES THAT OCCUR :
#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x049d8ef8, pid=3416, tid=3352
#
# Java VM: Java HotSpot(TM) Client VM (1.6.0_02-b06 mixed mode)
# Problematic frame:
# V [jvm.dll+0xa8ef8]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#

--------------- T H R E A D ---------------

Current thread (0x06d61800): VMThread [id=3352]

siginfo: ExceptionCode=0xc0000005, reading address 0x0000003c

Registers:
EAX=0x0000003c, EBX=0x15fee44c, ECX=0x076d5b50, EDX=0x0000a53c
ESP=0x06eefb58, EBP=0x16baa360, ESI=0x15fee448, EDI=0x16baa35c
EIP=0x049d8ef8, EFLAGS=0x00010206

  Top of Stack: (sp=0x06eefb58)
0x06eefb58: 02764de8 00000005 15fee410 10850000
0x06eefb68: 04a671f8 15fee410 10c4173c 10c4170c
0x06eefb78: 04a7665b 00000003 00000001 10c41590
0x06eefb88: 04a671f8 10c41590 10b9ecd4 10b9ecbc
0x06eefb98: 04a7665b 00000003 00000001 10b9eb28
0x06eefba8: 04a671f8 10b9eb28 10f36d04 10f36cf4
0x06eefbb8: 04a7665b 00000003 04b38c5c 04b38c5c
0x06eefbc8: 04a66eda 10f36ce8 04a672ba 00000003

Instructions: (pc=0x049d8ef8)
0x049d8ee8: b7 4f 02 8d 1c 8e 3b f3 73 20 8b 06 85 c0 74 13
0x049d8ef8: 8b 10 83 e2 03 80 fa 03 74 09 56 e8 f8 e2 08 00


Stack: [0x06df0000,0x06ef0000), sp=0x06eefb58, free space=1022k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0xa8ef8]

VM_Operation (0x090eeccc): generation collection for allocation, mode: safepoint, requested by thread 0x076e9c00


--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
  0x09b42400 JavaThread "Thread-33" daemon [_thread_blocked, id=1336]
  0x07795400 JavaThread "Thread-31" daemon [_thread_blocked, id=3320]
  0x0a075800 JavaThread "Thread-29" daemon [_thread_blocked, id=2412]
  0x076e9c00 JavaThread "Thread-28" daemon [_thread_blocked, id=468]
  0x0a032400 JavaThread "Thread-27" daemon [_thread_blocked, id=3900]
  0x084ef800 JavaThread "AWT-EventQueue-3" [_thread_blocked, id=648]
  0x082f0400 JavaThread "thread applet-loader.class" [_thread_blocked, id=544]
  0x02769c00 JavaThread "Thread-22" [_thread_in_native, id=3652]
  0x06da1800 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=4016]
  0x07665c00 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3712]
  0x07636c00 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=3580]
  0x0762cc00 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2692]
  0x0761b400 JavaThread "AWT-Windows" daemon [_thread_blocked, id=3532]
  0x0761a800 JavaThread "AWT-Shutdown" [_thread_blocked, id=3516]
  0x07618000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=1268]
  0x06d7f400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3448]
  0x06d7a800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3436]
  0x06d79400 JavaThread "Attach Listener" daemon [_thread_blocked, id=3408]
  0x06d78400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3356]
  0x06d6a800 JavaThread "Finalizer" daemon [_thread_blocked, id=3400]
  0x06d66400 JavaThread "Reference Handler" daemon [_thread_blocked, id=1420]

Other Threads:
=>0x06d61800 VMThread [id=3352]
  0x06d80800 WatcherThread [id=3444]

VM state:at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: ([mutex/lock_event])
[0x027687b8/0x0000085c] Threads_lock - owner thread: 0x06d61800
[0x02768958/0x0000089c] Heap_lock - owner thread: 0x076e9c00

Heap
 def new generation total 6848K, used 6643K [0x100f0000, 0x10850000, 0x10850000)
  eden space 6144K, 100% used [0x100f0000, 0x106f0000, 0x106f0000)
  from space 704K, 70% used [0x107a0000, 0x1081cc68, 0x10850000)
  to space 704K, 0% used [0x106f0000, 0x106f0000, 0x107a0000)
 tenured generation total 90752K, used 90751K [0x10850000, 0x160f0000, 0x160f0000)
   the space 90752K, 99% used [0x10850000, 0x160effd8, 0x160f0000, 0x160f0000)
 compacting perm gen total 12288K, used 11798K [0x160f0000, 0x16cf0000, 0x1a0f0000)
   the space 12288K, 96% used [0x160f0000, 0x16c758e0, 0x16c75a00, 0x16cf0000)
No shared spaces configured.

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f5000 C:\WINDOWS\system32\kernel32.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x7e410000 - 0x7e4a0000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll
0x7e290000 - 0x7e401000 C:\WINDOWS\system32\SHDOCVW.dll
0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x754d0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll
0x771b0000 - 0x7725a000 C:\WINDOWS\system32\WININET.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.dll
0x5d090000 - 0x5d12a000 C:\WINDOWS\system32\comctl32.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x24000000 - 0x24007000 C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mlfhook.dll
0x75f80000 - 0x7607d000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\appHelp.dll
0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x7e1e0000 - 0x7e282000 C:\WINDOWS\system32\urlmon.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x10000000 - 0x100f0000 C:\Program Files\RS2\tbRS2.dll
0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x76380000 - 0x76385000 C:\WINDOWS\system32\MSIMG32.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll
0x75cf0000 - 0x75d81000 C:\WINDOWS\System32\mlang.dll
0x74980000 - 0x74a93000 C:\WINDOWS\System32\msxml3.dll
0x708f0000 - 0x70903000 C:\WINDOWS\system32\asycfilt.dll
0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.DLL
0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll
0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll
0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
0x77c70000 - 0x77c93000 C:\WINDOWS\system32\msv1_0.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
0x722b0000 - 0x722b5000 C:\WINDOWS\system32\sensapi.dll
0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll
0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll
0x02060000 - 0x02068000 C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
0x75e90000 - 0x75f40000 C:\WINDOWS\system32\SXS.DLL
0x021e0000 - 0x024a5000 C:\WINDOWS\system32\xpsp2res.dll
0x7d1e0000 - 0x7d49e000 C:\WINDOWS\system32\msi.dll
0x026b0000 - 0x026d9000 C:\Program Files\Microsoft Money\System\mnyside.dll
0x026e0000 - 0x026f1000 C:\Program Files\Microsoft Money\System\misstub.dll
0x6d7c0000 - 0x6d839000 C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
0x7c340000 - 0x7c396000 C:\Program Files\Java\jre1.6.0_02\bin\MSVCR71.dll
0x02770000 - 0x027f8000 C:\WINDOWS\system32\shdoclc.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x7dc30000 - 0x7df22000 C:\WINDOWS\System32\mshtml.dll
0x746c0000 - 0x746e7000 C:\WINDOWS\System32\msls31.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\System32\PSAPI.DLL
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x75c50000 - 0x75cc1000 c:\windows\system32\jscript.dll
0x66880000 - 0x6688c000 C:\WINDOWS\system32\ImgUtil.dll
0x767f0000 - 0x76817000 C:\WINDOWS\system32\schannel.dll
0x68100000 - 0x68124000 C:\WINDOWS\system32\dssenh.dll
0x76200000 - 0x76271000 C:\WINDOWS\System32\mshtmled.dll
0x66e50000 - 0x66e90000 C:\WINDOWS\System32\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\System32\WINSPOOL.DRV
0x6d6b0000 - 0x6d6d1000 C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
0x6d4a0000 - 0x6d4bb000 C:\Program Files\Java\jre1.6.0_02\bin\jpiexp.dll
0x6d250000 - 0x6d261000 C:\Program Files\Java\jre1.6.0_02\bin\deploy.dll
0x6d4f0000 - 0x6d514000 C:\Program Files\Java\jre1.6.0_02\bin\jpishare.dll
0x04930000 - 0x04b79000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\client\jvm.dll
0x6d310000 - 0x6d318000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\hpi.dll
0x6d770000 - 0x6d77c000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\verify.dll
0x6d3b0000 - 0x6d3cf000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\java.dll
0x6d7b0000 - 0x6d7bf000 C:\PROGRA~1\Java\JRE16~1.0_0\bin\zip.dll
0x6d000000 - 0x6d1c3000 C:\Program Files\Java\jre1.6.0_02\bin\awt.dll
0x73760000 - 0x737a9000 C:\WINDOWS\system32\ddraw.dll
0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll
0x6d2b0000 - 0x6d303000 C:\Program Files\Java\jre1.6.0_02\bin\fontmanager.dll
0x6d480000 - 0x6d498000 C:\Program Files\Java\jre1.6.0_02\bin\jpicom.dll
0x6d570000 - 0x6d583000 C:\Program Files\Java\jre1.6.0_02\bin\net.dll
0x6d590000 - 0x6d599000 C:\Program Files\Java\jre1.6.0_02\bin\nio.dll
0x07ef0000 - 0x07f2b000 C:\Program Files\Java\jre1.6.0_02\bin\regutils.dll
0x6d220000 - 0x6d243000 C:\Program Files\Java\jre1.6.0_02\bin\dcpr.dll
0x6d760000 - 0x6d76f000 C:\Program Files\Java\jre1.6.0_02\bin\unpack.dll
0x6d520000 - 0x6d544000 C:\Program Files\Java\jre1.6.0_02\bin\jsound.dll
0x6d550000 - 0x6d558000 C:\Program Files\Java\jre1.6.0_02\bin\jsoundds.dll
0x73f10000 - 0x73f6c000 C:\WINDOWS\system32\DSOUND.dll
0x6d450000 - 0x6d474000 C:\Program Files\Java\jre1.6.0_02\bin\jpeg.dll
0x73300000 - 0x73367000 c:\windows\system32\vbscript.dll
0x73dd0000 - 0x73ece000 c:\windows\system32\MFC42.DLL
0x03370000 - 0x03504000 C:\WINDOWS\system32\Macromed\Flash\Flash6.ocx
0x6d430000 - 0x6d43a000 C:\WINDOWS\System32\ddrawex.dll
0x6e4a0000 - 0x6e4ac000 C:\WINDOWS\system32\corpol.dll
0x732d0000 - 0x732d5000 C:\WINDOWS\system32\SOFTPUB.DLL
0x75e60000 - 0x75e73000 C:\WINDOWS\system32\cryptnet.dll
0x4d4f0000 - 0x4d548000 C:\WINDOWS\system32\WINHTTP.dll
0x75260000 - 0x75289000 C:\WINDOWS\system32\ADVPACK.DLL
0x75150000 - 0x75164000 C:\WINDOWS\system32\Cabinet.dll
0x76c60000 - 0x76c8a000 C:\WINDOWS\system32\sfc_os.dll
0x77690000 - 0x776b1000 C:\WINDOWS\system32\NTMARTA.DLL
0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll
0x71b20000 - 0x71b32000 C:\WINDOWS\system32\MPR.dll
0x75f60000 - 0x75f67000 C:\WINDOWS\System32\drprov.dll
0x71c10000 - 0x71c1e000 C:\WINDOWS\System32\ntlanman.dll
0x71cd0000 - 0x71ce7000 C:\WINDOWS\System32\NETUI0.dll
0x71c90000 - 0x71cd0000 C:\WINDOWS\System32\NETUI1.dll
0x71c80000 - 0x71c87000 C:\WINDOWS\System32\NETRAP.dll
0x75f70000 - 0x75f79000 C:\WINDOWS\System32\davclnt.dll
0x75970000 - 0x75a67000 C:\WINDOWS\system32\MSGINA.dll
0x76360000 - 0x76370000 C:\WINDOWS\system32\WINSTA.dll
0x74320000 - 0x7435d000 C:\WINDOWS\system32\ODBC32.dll
0x03550000 - 0x03567000 C:\WINDOWS\system32\odbcint.dll
0x73ba0000 - 0x73bb3000 C:\WINDOWS\System32\sti.dll
0x74ae0000 - 0x74ae7000 C:\WINDOWS\System32\CFGMGR32.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE16~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.6.0_02 -Djavaplugin.nodotversion=160_02 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~1.0_0 -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE16~1.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE16~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.6.0_02 -Djavaplugin.nodotversion=160_02 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~1.0_0
java_command: <unknown>
Launcher Type: generic

Environment Variables:
PATH=C:\PROGRA~1\Java\JRE16~1.0_0\bin;C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;.
USERNAME=Bill Manley
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 2

CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 2 stepping 9, cmov, cx8, fxsr, mmx, sse, sse2

Memory: 4k page, physical 514864k(38484k free), swap 1258268k(831764k free)

vm_info: Java HotSpot(TM) Client VM (1.6.0_02-b06) for windows-x86, built on Jul 12 2007 01:16:14 by "java_re" with unknown MS VC++:1310



REPRODUCIBILITY :
This bug can be reproduced often.