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  1. JDK
  2. JDK-6639529

help page does not open on installation failure

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    • b11
    • x86
    • windows_xp, windows_vista
    • Verified

    Backports

      Description

        install your kernel.
        During the installation creat any error . eg Error 1722. (occured to me.. but not sure how/why)
        clcik on OK. the installation quits & rollback happens.
        you get the installation failed dialog box, where Open Java Help in IE check box is checked.
        Clcik on finish.
        A IE page with java help should open, BUt it does not.

        note: The help page opens only when you uncheck & recheck the 'Open Java Help in IE' check box.
        the bug here is for help page which doesnt open. if the installation fails due to other reasons also, the help page does not come up.
        There is a seperate bug raised for error 1722 ( 6639561 )

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            backported by

            Backport - A issue that is required to port a Bug or Feature into another product release. This issue type is generally associated with the main Bug/Feature to represent each individual release of the port. JDK-2199152 help page does not open on installation failure

            • P2 - Crashes, loss of data, severe memory leak.
            • Closed
            duplicates

            Bug - A problem which impairs or prevents the functions of the product. JDK-6637816 If there is an install failure, "Open Java Help in Internet Explorer" does not work.

            • P4 - Minor loss of function, or other problem where easy workaround is present.
            • Closed
            relates to

            Bug - A problem which impairs or prevents the functions of the product. JDK-6639561 Error thrown when installing after uninstalling kernel

            • P3 - Major loss of function.
            • Closed

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              People

                jqzuo Jennifer Zuo (Inactive)
                vkrishnasunw Vinodh Krishna (Inactive)
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