Consumer complains that when downloading 6u10 from http://www.java.com, they are getting error 26011.

Here are 4 examples:

1) Incident id #1374765
FULL PRODUCT VERSION : Versión 6 Update 10
FULL OS VERSION : Service Pack 3
BROWSER VERSION: Internet Explorer 7.0.5730.11
A DESCRIPTION OF THE PROBLEM :
No hay forma de instalar java. Tanto si se hace en línea como si se hace con la descarga completa.
Inicia el proceso y después de copiar los archivos nuevos da el mensaje:
Error 26011. Unpacking rt failed.

2) Incident id #1379438
FULL PRODUCT VERSION :
N/A ??? i am a digibeet. I realy do not now where to look. i am sorry... I choose a browser because i do not know which one ti pick..?
BROWSER VERSION: Safari
A DESCRIPTION OF THE PROBLEM :
Error 26011; unpacking rt failed

3) Incident id #1379514
FULL PRODUCT VERSION :6
A DESCRIPTION OF THE PROBLEM :
tried to download java but get error message 26011. What to do now?

4) Incident id #1379590
FULL OS VERSION : Windows Service Pack 2
BROWSER VERSION: Safari aol
A DESCRIPTION OF THE PROBLEM :
can not get java to install, message received - error 26011 unpacking rt failed
Please refer to the attached log files provided by the consumer.
New log files are available for review
New log files are available for review
Here are the latest logfiles from a consumer (See the attachments)
I am still trying to get required information from the users, so far no response.
The support team has not seen any incidents nor any comments in regard to error 26011 in ages.