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  1. JDK
  2. JDK-6765283

FilesInUse logic allows jqs.exe process running before install to cause Error 25099 during install

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: P2 P2
    • 6-pool
    • 6u10p
    • install
    • None
    • x86
    • windows_xp

      Consumer complains that when downloading 6u10 from http://www.java.com, they are getting error 25099.

      Here are 2 examples:

      Incident id #1374973
      FULL OS VERSION : SERVICE PACK 1,2,3
      BROWSER VERSION: Internet Explorer 7
      A DESCRIPTION OF THE PROBLEM :
      PLEASE HELP I NOW HAVE EXPLORER 7 AND NEED TO DOWNLOAD JAVA IT DOWNLOADS BUT WHEN IT TRYS TO INSTALL IT STOPS IN THE MIDDLE WHEN IT IS TRYING TO UNZIP THE CORE AND I GET A ERROR MESSAGE 25099 AND IT STOPS PLEASE HELP I NEED JAVA

      Incident id #1375021
      FULL PRODUCT VERSION :
      Can not open
      BROWSER VERSION:
      Safari
      A DESCRIPTION OF THE PROBLEM :
      Hello,
      I am trying to update my Java and I keep getting error message #25099. Unable to extract files.
      Can you help me out with any suggestions??
      Log files are available for review

            paulk Paul Klingaman (Inactive)
            sharehma Shakeel Rehman (Inactive)
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              Created:
              Updated:
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