P3
FULL PRODUCT VERSION :
jdk-6u18-windows-x64
jdk-6u18-windows-i586
jdk-6u17-windows-x64
jdk-6u17-windows-i586
ADDITIONAL OS VERSION INFORMATION :
Microsoft Windows [Version 6.1.7600]
EXTRA RELEVANT SYSTEM CONFIGURATION :
Windows 7 Ultimate 64-bit
Installing JDK in either 32 or 64-bit mode
A DESCRIPTION OF THE PROBLEM :
Running the JDK installation, accepting all the default options, fails to install. While in the step "Extracting Installer", the error "Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor" appears and the installation is rolled back.
Looked at the installation log in LocalSettings\Temp, there appears to be the following errors:
Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action unziptools, location: C:\Program Files\Java\jdk1.6.0_18\zipper.exe, command: "C:\Program Files\Java\jdk1.6.0_18\\tools.zip" "C:\Program Files\Java\jdk1.6.0_18\" ""
=== Logging stopped: 1/24/2010 13:47:17 ===
STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
Run the installation on a windows 7 ultimate machine.
EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
JDK installs
ACTUAL -
JDK installation rolls back and no valid JDK is available
ERROR MESSAGES/STACK TRACES THAT OCCUR :
"Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor" appears and the installation is rolled back.
Looked at the installation log in LocalSettings\Temp, there appears to be the following errors:
Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action unziptools, location: C:\Program Files\Java\jdk1.6.0_18\zipper.exe, command: "C:\Program Files\Java\jdk1.6.0_18\\tools.zip" "C:\Program Files\Java\jdk1.6.0_18\" ""
=== Logging stopped: 1/24/2010 13:47:17 ===
REPRODUCIBILITY :
This bug can be reproduced always.
CUSTOMER SUBMITTED WORKAROUND :
none
jdk-6u18-windows-x64
jdk-6u18-windows-i586
jdk-6u17-windows-x64
jdk-6u17-windows-i586
ADDITIONAL OS VERSION INFORMATION :
Microsoft Windows [Version 6.1.7600]
EXTRA RELEVANT SYSTEM CONFIGURATION :
Windows 7 Ultimate 64-bit
Installing JDK in either 32 or 64-bit mode
A DESCRIPTION OF THE PROBLEM :
Running the JDK installation, accepting all the default options, fails to install. While in the step "Extracting Installer", the error "Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor" appears and the installation is rolled back.
Looked at the installation log in LocalSettings\Temp, there appears to be the following errors:
Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action unziptools, location: C:\Program Files\Java\jdk1.6.0_18\zipper.exe, command: "C:\Program Files\Java\jdk1.6.0_18\\tools.zip" "C:\Program Files\Java\jdk1.6.0_18\" ""
=== Logging stopped: 1/24/2010 13:47:17 ===
STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
Run the installation on a windows 7 ultimate machine.
EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
JDK installs
ACTUAL -
JDK installation rolls back and no valid JDK is available
ERROR MESSAGES/STACK TRACES THAT OCCUR :
"Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor" appears and the installation is rolled back.
Looked at the installation log in LocalSettings\Temp, there appears to be the following errors:
Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action unziptools, location: C:\Program Files\Java\jdk1.6.0_18\zipper.exe, command: "C:\Program Files\Java\jdk1.6.0_18\\tools.zip" "C:\Program Files\Java\jdk1.6.0_18\" ""
=== Logging stopped: 1/24/2010 13:47:17 ===
REPRODUCIBILITY :
This bug can be reproduced always.
CUSTOMER SUBMITTED WORKAROUND :
none