Uploaded image for project: 'JDK'
  1. JDK
  2. JDK-6963169

CheckPendingFileRenameOperations. Return value 3 - Installation operation failed

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: P2 P2
    • 6u20
    • 6u18
    • install
    • b76
    • generic
    • windows_xp
    • Not verified

        Dell PC-OEM is reporting they are having intermittent installation failures when installing the JRE. The issue has been seen with 6u17, 6u18 and 6u20 JRE.

        WXP Pro SP3 32 bit
        Install Command: jre-6u18-windows-i586.exe /s EULA=1 OEMUPDATE=1 /v\"/qn ADDLOCAL=ALL IEXPLORER=1 NETSCAPE=1 MOZILLA=1 REBOOT=Suppress

        Install is done on machines with no prior JRE installed.
        Dell says the issue is very intermittent and hard to replicate.
        Attached is the zip file that contains log and registry information from the failed installation on 6u18.

        This is urgent for Dell wtih 2%-6% failure rate at factory this is seriously impacting Dell's business. They would like this fixed as soon as possible.

              cgruszka Chris Gruszka (Inactive)
              cahorton Catherine Horton
              Votes:
              0 Vote for this issue
              Watchers:
              0 Start watching this issue

                Created:
                Updated:
                Resolved:
                Imported:
                Indexed: