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  1. JDK
  2. JDK-7035503

installation fails with ErrorCode 1620

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: P4 P4
    • None
    • 6u24
    • install
    • x86
    • windows_7

      FULL PRODUCT VERSION :
      1.6.0_24

      ADDITIONAL OS VERSION INFORMATION :
      Microsoft Windows [Version 6.1.7600]
      (Windows 7, 64bit)

      A DESCRIPTION OF THE PROBLEM :
      The installation of Java32bit (jre-6u24-windows-i586-s.exe) on Windows7-64bit-OperatingSystem with the systemuser-account fails with the following error-message:
      „This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.“ (ErrorCode 1620)

      The Error is caused by the wrapper. Since the systemuser has no profile, the unwrapped files are copied into the system-path, which is for the 32bit-wrapper on a 64bit-OperatingSystem the path C:\Windows\SysWOW64\.

      Therefore the msi-package jre1.6.0_24.msi is copied to the path C:\Windows\SysWOW64\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.6.0_24\jre1.6.0_24.msi (include the files Data1.cab and jre1031.MST).

      The msi-package is called with the following arguments: "C:\Windows\SysWOW64\\msiexec.exe" /i "C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.6.0_24\jre1.6.0_24.msi" TRANSFORMS=jre1031.MST SKIPLICENSE=1 PROG=0 ENDDIALOG=0

      The 32bit-msiexec.exe doesn't convert C:\Windows\system32 to C:\Windows\SysWOW64\. Since jre1.6.0_24.msi is not on C:\Windows\system32, the installation fails.

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      Start the installation with the systemuser-account

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      Installation completes successfully
      ACTUAL -
      This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package. (ErrorCode 1620)

      REPRODUCIBILITY :
      This bug can be reproduced always.

            billyh William Harnois
            webbuggrp Webbug Group
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              Created:
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