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  1. JDK
  2. JDK-8000508

Uxline recorder prompts that Java Web Start Launcher has stopped working in Java 7u7

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    • x86
    • windows_7
    • Verified

      Here I report one specific case but i´m sure this happens with other window versions as well (in MAC it always works for now).


      1) Java version: "1.7.0_07" Java<TM> SE Runtime Environment <build 1.7.0_07-b11>

      Java HotSpot<TM> Client VM <build 23.3-b01, mixed mode, sharing>

       

      2) Does this problem occur on Java 6ux or 7ux?: The issue happens in Java 1.7.0_07, the issue doesn't happen in 1.7.0_05

       

      3) Operating System Configuration Information: Windows 7 Professional. Service Pack 1

       

      4) Browser name: Firefox 15.0.1

       

      5) Hardware Configuration Information: 32-bit Operating System

       

      6) Name of the applet and link to the applet: Uxline-recorder.jnlp http://uxline.com/recorder/v2/uxline-recorder.jnlp?pid=7&tid=4&token=dd06f284d9f7db63020ec48ceb239dac

       

      7) Which Java version did this work with prior to this issue?: The issue didn't happen in 1.7.0_05

       

      8) Bug Description:
      Uxline Services Inc. is a company that do remote user testing using a java web start applet, and with java 7 all our windows users are having problems. When you try to open our application java web start crashes, with java 6 it works fine. Here you can get a link to execute the application http://uxline.com/recorder/v2/uxline-recorder.jnlp?pid=7&tid=4&token=dd06f284d9f7db63020ec48ceb239dac

      When you try to open the uxline recorder it shows a pop up saying that Java Web Start Launcher has stopped working.

      Details that show in the pop up:

      Problem signature:

        Problem Event Name: BEX

        Application Name: javaws.exe

        Application Version: 10.7.2.11

        Application Timestamp: 5049bd05

        Fault Module Name: javaws.exe

        Fault Module Version: 10.7.2.11

        Fault Module Timestamp: 5049bd05

        Exception Offset: 00011d9c

        Exception Code: c0000417

        Exception Data: 00000000

        OS Version: 6.1.7601.2.1.0.256.48

        Locale ID: 4105

        Additional Information 1: 79a7

        Additional Information 2: 79a788ef5b208f5db755fb6fe2ead642

        Additional Information 3: 6ba7

        Additional Information 4: 6ba7cf2c928ae3198a287be9ff3f435e



      9) Steps to Reproduce this behavior:

      1. Install the latest version of Java

      2. Download the application from this link http://uxline.com/recorder/v2/uxline-recorder.jnlp?pid=7&tid=4&token=dd06f284d9f7db63020ec48ceb239dac

      3. Open the file with Java web Start Launcher (opens by default with this program)

       

      10) Screenshots of the error: image001 (attached)


      11) "Java Console" output: The java console doesn't open.

            vdrozdov Victor Drozdov (Inactive)
            sharehma Shakeel Rehman (Inactive)
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              Created:
              Updated:
              Resolved: