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  1. JDK
  2. JDK-8021255

x86 Silent Install fails using NT AUTHORITY\SYSTEM account on x64 Vista/Win7

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: P3 P3
    • None
    • 7u25
    • install
    • windows_7

      FULL PRODUCT VERSION :
      JRE 1.7_25

      ADDITIONAL OS VERSION INFORMATION :
      Microsoft Windows [Version 6.1.7601] x64

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      Trying to install Java JRE via Microsoft SCCM windows update client and also Shavlik SCUPdates.

      A DESCRIPTION OF THE PROBLEM :
      If you try to install the jre-7u25-windows-i586.exe through jre-7u25-windows-i586.exe running as NT AUTHORITY\SYSTEM rights this package fails on vista x64 and windows 7 x64.

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      Create a scheduled task in windows 7 task scheduler.
      Change the User Rights to NT AUTHORITY\SYSTEM
      create a install trigger " some time in the future "
      create a Action install " jre-7u25-windows-i586.exe " program with command line switches " /s " IEXPLORER=1 MOZILLA=1 " /quiet "
      The task executes but fails to install Java.


      Do the same task with jre-7u25-windows-x64.exe it will install with no issues.

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      Install JRE with NT AUTHORITY\SYSTEM account silently.

      ACTUAL -
      Install process starts then install process closes without installing Java.

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      MSI log file.
      === Verbose logging started: 07/24/2013 10:56:45 Build type: SHIP UNICODE 5.00.7600.00 Calling process: C:\Windows\SysWOW64\msiexec.exe ===
      MSI (c) (A0:80) [10:56:45:405]: Resetting cached policy values
      MSI (c) (A0:80) [10:56:45:405]: Machine policy value 'Debug' is 7
      MSI (c) (A0:80) [10:56:45:405]: ******* RunEngine:
                 ******* Product: C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.7.0_25\jre1.7.0_25.msi
                 ******* Action:
                 ******* CommandLine: IEXPLORER=1 MOZILLA=1 METHOD=joff REMOVEEXISTING=1
      MSI (c) (A0:80) [10:56:45:405]: Client-side and UI is none or basic: Running entire install on the server.
      MSI (c) (A0:80) [10:56:45:405]: Grabbed execution mutex.
      MSI (c) (A0:80) [10:56:45:421]: Cloaking enabled.
      MSI (c) (A0:80) [10:56:45:421]: Attempting to enable all disabled privileges before calling Install on Server
      MSI (c) (A0:80) [10:56:45:436]: Incrementing counter to disable shutdown. Counter after increment: 0
      MSI (s) (C8:20) [10:56:45:546]: Running installation inside multi-package transaction C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.7.0_25\jre1.7.0_25.msi
      MSI (s) (C8:20) [10:56:45:546]: Grabbed execution mutex.
      MSI (s) (C8:10) [10:56:45:561]: Resetting cached policy values
      MSI (s) (C8:10) [10:56:45:561]: Machine policy value 'Debug' is 7
      MSI (s) (C8:10) [10:56:45:561]: ******* RunEngine:
                 ******* Product: C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.7.0_25\jre1.7.0_25.msi
                 ******* Action:
                 ******* CommandLine: IEXPLORER=1 MOZILLA=1 METHOD=joff REMOVEEXISTING=1 CURRENTDIRECTORY= " C:\Windows\SoftwareDistribution\Download\Install " CLIENTUILEVEL=3 CLIENTPROCESSID=928
      MSI (s) (C8:10) [10:56:45:592]: Note: 1: 2203 2: C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.7.0_25\jre1.7.0_25.msi 3: -2147287037
      MSI (s) (C8:10) [10:56:45:624]: MainEngineThread is returning 3
      MSI (s) (C8:20) [10:56:45:702]: User policy value 'DisableRollback' is 0
      MSI (s) (C8:20) [10:56:45:702]: Machine policy value 'DisableRollback' is 0
      MSI (s) (C8:20) [10:56:45:702]: Incrementing counter to disable shutdown. Counter after increment: 0
      MSI (s) (C8:20) [10:56:45:780]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
      MSI (s) (C8:20) [10:56:45:780]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
      MSI (s) (C8:20) [10:56:45:780]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
      MSI (s) (C8:20) [10:56:45:780]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
      MSI (s) (C8:20) [10:56:45:780]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
      MSI (s) (C8:20) [10:56:45:780]: Restoring environment variables
      MSI (c) (A0:80) [10:56:45:780]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
      MSI (c) (A0:80) [10:56:45:780]: MainEngineThread is returning 3
      === Verbose logging stopped: 07/24/2013 10:56:45 ===

      jusched.log-----------------------------------

      Wed Jul 24 10:56:45 2013
      :: GetUpdatedJreMetrics() - MachineCount registry value exists

      Wed Jul 24 10:56:45 2013
      :: GetUpdatedJreMetrics() - MachineCounted: YY, InstallAttempts: 1, UpdateCount: 1

      Wed Jul 24 10:56:46 2013
      :: Ping Values: $sc_xml_ver#1.0$reportsuiteid#suninstallstat$visitorid#6c7e64cc-9d39d880$prop21#6c7e64cc-9d39d880$prop20#XXXXXX$pagename#ic$evar2#1.7.0_25-b04$evar3#1.7.0_21$evar15#1.7.0_25-b04$evar40#-1$evar26#-99$evar27#2.0.2.4$evar28#2.0.2.4$evar4#i586$evar5#amd64$evar6#win7$evar7#joff$evar8#US$events#event6,event7$evar17#1$evar18#YY$evar19#1$products#;jre|1717

      REPRODUCIBILITY :
      This bug can be reproduced always.

      CUSTOMER SUBMITTED WORKAROUND :
      Nothing...

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            webbuggrp Webbug Group
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              Created:
              Updated:
              Resolved: