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  1. JDK
  2. JDK-8022794

Can't update JDK 8 on Windows 7 64-bit

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    • b108
    • windows_7
    • Verified

      FULL PRODUCT VERSION :
      Cannot install it, so cannot do this. :-)

      However, the versions that do not install are: JDK 8 ea 64-bit b101 and JDK 8 ea 64-bit b102 (both are SE) - so far.

      ADDITIONAL OS VERSION INFORMATION :
      Windows 7 Professional SP1 64-bit

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      Install JDK 8 early access 64-bit prior to b100, then uninstall it before trying to install either JDK8 ea b101 or JDK8 ea b102.

      A DESCRIPTION OF THE PROBLEM :
        See also community forum discussion: https://www.java.net/comment/reply/898018/828708

      In my case, the first JDK 8 early access build I installed was b99 64-bit. I uninstalled this - as requested - prior to the installation of b100 64-bit. b100 appeared to install OK.

      When I tried to update to b101 64-bit, I was again asked to uninstall the previous build. I uninstalled JDK 8 ea b 100 - however, in doing so, it appeared that only the JDK was listed in Window's installed program list. In previous uninstalls, I had to uninstall both the JDK and the JRE that was installed with it at the same time. This may or may not be relevant.

      After uninstalling b100, I cannot install either b101 or b102 JDKs. (64-bit JREs install just fine and are not a problem.)

      REGRESSION. Last worked in version 8

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      (Note: I cannot verify this procedure since I did not retain the earlier build installation files.)

      1. Install JDK 8 ea 64-bit b99.
      2. Uninstall the b99 JDK.
      3. Install JDK 8 ea 64-bit b100.
      4. Uninstall the b100 JKDK.
      5. Attempt to install a 64-bit b101 or 64-bit b102 JDK - installation will fail.

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      Installer to terminate prematurely after clicking " Yes " to Windows dialog titled " Do you want to allow the following program to make changes to this computer? "
      ACTUAL -
      Running the installer results in the Windows dialog:

       " Do you want to allow the following program to make changes to this computer? "

        Program Name: Java SE runtime environment 8
        Verified Publisher: Oracale America, Inc.
      File Origin: Downloaded from the Internet

      Then presents buttons labelled " Yes " and " No " . Upon clicking yes, the installer process quietly terminates without any further interaction or error messages.

      Repeated attempts yield same result. Rebooting machine and reattempting does nothing either. Cannot proceed.

      REPRODUCIBILITY :
      This bug can be reproduced always.

      CUSTOMER SUBMITTED WORKAROUND :
      None found.

            jqzuo Jennifer Zuo (Inactive)
            webbuggrp Webbug Group
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              Created:
              Updated:
              Resolved: