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  1. JDK
  2. JDK-8032675

Can not use removal tool

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      FULL PRODUCT VERSION :
      Java 1.7.0_51


      ADDITIONAL OS VERSION INFORMATION :
      Windows 7 Home Premium SP1

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      We recommend closing other browser windows and applications before you continue with the Java Uninstall tool. Report bugs here.

      All apps are closed. All IE windows are closed except this window.

      A DESCRIPTION OF THE PROBLEM :
      Removal tool not working.
      Java not working after upgrade to 7.51.
      Had 6.29 prior to upgrade.


      REGRESSION. Last worked in version 6u43

      ADDITIONAL REGRESSION INFORMATION:
      Java 1.7.0_51 shows installed. Control Panel shows thjis version is installed.
      Removal tool not working. Keep receiving the same message on the web tool: We recommend closing other browser windows and applications before you continue with the Java Uninstall tool. Report bugs here.

      All Apps and Windows are closed except the removal tool window.


      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      I expected the removal tool to clean up Java and remove all left over DLL and Registry Entries.
      ACTUAL -
        Tool will not attempt to remove

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      We recommend closing other browser windows and applications before you continue with the Java Uninstall tool. Report bugs here.

      REPRODUCIBILITY :
      This bug can be reproduced always.

            rupashka Pavel Porvatov (Inactive)
            webbuggrp Webbug Group
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              Created:
              Updated:
              Resolved: