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  1. JDK
  2. JDK-8065195

[Win10] JAVA Print is not working with ReportCat API on Windows 10 Platform

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Details

    • Bug
    • Resolution: Incomplete
    • P4
    • 9
    • 7, 8, 9
    • client-libs
    • 2d
    • x86
    • windows_8

    Description

      FULL PRODUCT VERSION :
      Sample JAVA Version:
      C:\>java -version
      java version "1.8.0_25"
      Java(TM) SE Runtime Environment (build 1.8.0_25-b18)
      Java HotSpot(TM) Client VM (build 25.25-b02, mixed mode, sharing)


      ADDITIONAL OS VERSION INFORMATION :
      Windows 10 (Technical Preview (v6.4.9879))

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      This issue is only with Windows 10 installed with JRE 1.7, JRE 1.8 and JRE 1.9. We connected with ReportCat developer, as per them this is the issue with JAVA. However same is working for other OSs.

      A DESCRIPTION OF THE PROBLEM :
      We have an application where we have printing functionality.
      > We are using ReportCat API for printing.
      > Above API is well tested for all the earlier release of OSs (Windows & MAC)
      > While installing JRE 1.7, JRE 1.8 and JRE 1.9 on Windows 10 Platform (Technical Preview), same application is not working, in the print output, we are receiving blank page, same for print preview.

      We reached ReportCat vendor. as per them Java is not compatible with Windows 10 and that is the reason ReportCat is not working.

      REGRESSION. Last worked in version 8u20

      ADDITIONAL REGRESSION INFORMATION:
      It is not working for any version on Windows 10

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      Issue can be reproduced after testing on Windows 10

      EXPECTED VERSUS ACTUAL BEHAVIOR :
      EXPECTED -
      We should have the proper print preview with printing
      ACTUAL -
      Print is coming as Blank.

      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      There is no error message or exception.

      REPRODUCIBILITY :
      This bug can be reproduced always.

      ---------- BEGIN SOURCE ----------
      Restricted
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      CUSTOMER SUBMITTED WORKAROUND :
      We are not able to use win 10

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            Unassigned Unassigned
            webbuggrp Webbug Group
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            Dates

              Created:
              Updated:
              Resolved: