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Bug
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Resolution: Unresolved
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P3
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8u60, 9
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Fix Understood
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windows
A DESCRIPTION OF THE REQUEST :
When initShellProcs() in ShellFolder2.cpp fails, an internal error is thrown with the generic error message "Could not initialize shell library". It would be good if initShellProcs() could return a detailed error message instead (which would be added to the exception message), indicating which library failed to load, or which procedure was not found in the expected library.
JUSTIFICATION :
We get about one of these exceptions for every 10,000 new users, which for us is about twenty per year. With a more detailed message, we should be able to give our users who encounter this more information about what is missing, misconfigured, or incompatible on their systems.
When initShellProcs() in ShellFolder2.cpp fails, an internal error is thrown with the generic error message "Could not initialize shell library". It would be good if initShellProcs() could return a detailed error message instead (which would be added to the exception message), indicating which library failed to load, or which procedure was not found in the expected library.
JUSTIFICATION :
We get about one of these exceptions for every 10,000 new users, which for us is about twenty per year. With a more detailed message, we should be able to give our users who encounter this more information about what is missing, misconfigured, or incompatible on their systems.