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  1. JDK
  2. JDK-8140474

Installation of 8u65 32bit fails with error code 3 when done as system account

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    • x86_64
    • windows_7

      FULL PRODUCT VERSION :


      ADDITIONAL OS VERSION INFORMATION :
      Windows 7 SP1 Enterprise x64
      Windows 10 Enterprise x64

      A DESCRIPTION OF THE PROBLEM :
      When I run the installer in system account (either silent or not) the installation fails with error code 3. Software distribution systems like Microsoft SCCM run their installations as system account.
      When I run the installer as MACHINE\Administrator it works fine.

      REGRESSION. Last worked in version 8u51

      STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
      1. Create a shell running as local system account, e.g. using the psexec-utility:
      psexec -s -i -d cmd
      2. Check with ECHO %USERNAME% that you are indeed the local system account. It will display MACHINENAME$
      3. Run the installer, either silent or not: jre-8u65-windows-i586.exe
      4. The welcome screen will be shown but immediately after 'Begin installation' the installation stops with error code 3.


      ERROR MESSAGES/STACK TRACES THAT OCCUR :
      Contents of c:\windows\jusched.log:

      [2015/10/23 11:33:58.056, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: Wrapper begin...
      [2015/10/23 11:33:58.056, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), wrapper.cpp:64 (WinMain)]
      INFO: Running offline JRE wrapper with command line=<>
      [2015/10/23 11:33:58.057, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:472 (JavaEnvironment::detect)]
      TRACE: Entering JavaEnvironment::detect
      [2015/10/23 11:33:58.060, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:489 (JavaEnvironment::detect)]
      TRACE: Installed Java detected: version=1.8.0_51; arch=32; productCode={26A24AE4-039D-4CA4-87B4-2F83218051F0}; type=0
      [2015/10/23 11:33:58.060, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:139 (`anonymous-namespace'::detectHomeDir)]
      TRACE: Find home dir of {26A24AE4-039D-4CA4-87B4-2F83218051F0} Java installation
      [2015/10/23 11:33:58.060, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:153 (`anonymous-namespace'::detectHomeDir)]
      WARNING: Unexpected empty value of [InstallLocation] product property of {26A24AE4-039D-4CA4-87B4-2F83218051F0} Java installation. Fall back to heuristic home directory detection.
      [2015/10/23 11:33:58.061, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:161 (`anonymous-namespace'::detectHomeDir)]
      TRACE: Try home directory from [ProductIcon] product property of {26A24AE4-039D-4CA4-87B4-2F83218051F0} Java installation.
      [2015/10/23 11:33:58.061, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:171 (`anonymous-namespace'::detectHomeDir)]
      TRACE: Try home directory from [DisplayIcon] registry value of {26A24AE4-039D-4CA4-87B4-2F83218051F0} Java installation.
      [2015/10/23 11:33:58.065, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:303 (`anonymous-namespace'::detectFullVersion)]
      TRACE: Detect full version of {26A24AE4-039D-4CA4-87B4-2F83218051F0} Java installation
      [2015/10/23 11:33:58.065, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:214 (`anonymous-namespace'::detectFullVersionFromMsi)]
      TRACE: detectFullVersionFromMsi({26A24AE4-039D-4CA4-87B4-2F83218051F0})
      [2015/10/23 11:33:58.071, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:327 (`anonymous-namespace'::detectJreMode)]
      TRACE: Detect mode of {26A24AE4-039D-4CA4-87B4-2F83218051F0} Java installation
      [2015/10/23 11:33:58.071, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:451 (`anonymous-namespace'::getInstalledJava)]
      TRACE: InstalledJava(1.8.0_51-b16|1.8.0_51-b16|JRE|32bit|C:\Program Files (x86)\Java\jre1.8.0_51|{26A24AE4-039D-4CA4-87B4-2F83218051F0}|10)
      [2015/10/23 11:33:58.084, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:0 (JavaEnvironment::detect)]
      TRACE: Exiting JavaEnvironment::detect (entered at JavaEnvironment.cpp:472)
      [2015/10/23 11:33:58.085, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), UpdateConf.cpp:401 (SetJavaSoftKey)]
      ERROR: Exception with message 'Registry.cpp(435) at Registry::deleteValue(): delete value (HKLM\SOFTWARE\JavaSoft\InstallStatus) error. System error [2](system error 2 (Das System kann die angegebene Datei nicht finden))' caught
      [2015/10/23 11:33:58.085, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), wrapper.cpp:110 (WinMain)]
      TRACE: Old JRE found: 1.8.0_51
      [2015/10/23 11:33:58.086, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AuMsi.cpp:78 (au::InstalledState::detect)]
      TRACE: Found AU version in MSI: <2.8.51.16>
      [2015/10/23 11:33:58.087, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), wrapper.cpp:129 (WinMain)]
      TRACE: Wrapper Load ConfigSettings...
      [2015/10/23 11:33:58.087, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), InstallConfigData.cpp:160 (InstallConfigData::InstallConfigData)]
      TRACE: Entering InstallConfigData::InstallConfigData
      [2015/10/23 11:33:58.087, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), InstallConfigData.cpp:217 (InstallConfigData::InitConfig)]
      INFO: Default config settings are:
      INSTALL_SILENT=Disable
      STATIC=Disable
      AUTO_UPDATE=Enable
      WEB_ANALYTICS=Enable
      EULA=Disable
      SPONSORS=Enable
      OEMUPDATE=Disable

      [2015/10/23 11:33:58.088, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), InstallConfigData.cpp:0 (InstallConfigData::InstallConfigData)]
      TRACE: Exiting InstallConfigData::InstallConfigData (entered at InstallConfigData.cpp:160)
      [2015/10/23 11:33:58.088, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: -->Loading Important args...
      [2015/10/23 11:33:58.088, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), InstallConfigData.cpp:493 (InstallConfigData::ImportArgsConfigSettings)]
      TRACE: Entering InstallConfigData::ImportArgsConfigSettings
      [2015/10/23 11:33:58.088, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: ...Importing command line arguments
      [2015/10/23 11:33:58.088, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), InstallConfigData.cpp:0 (InstallConfigData::ImportArgsConfigSettings)]
      TRACE: Exiting InstallConfigData::ImportArgsConfigSettings (entered at InstallConfigData.cpp:493)
      [2015/10/23 11:33:58.089, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: |------Important args config (TMP)--------|

      INSTALL_SILENT = Disable
      STATIC = Disable
      AUTO_UPDATE = Enable
      SPONSORS = Enable
      WEB_ANALYTICS = Enable
      EULA = Disable
      OEMUPDATE = Disable
      |-------------------------------------|

      [2015/10/23 11:33:58.089, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: -->Loading Config...
      [2015/10/23 11:33:58.089, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: ...Importing runtime configuration file...
      [2015/10/23 11:33:58.089, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:125 (logit)]
      INFO: Runtime config file path is C:\ProgramData\Oracle\Java\java.settings.cfg
      [2015/10/23 11:33:58.090, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: Runtime configuration file doesn't exist. It will be created later by settings_api.
      [2015/10/23 11:33:58.090, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), InstallConfigData.cpp:493 (InstallConfigData::ImportArgsConfigSettings)]
      TRACE: Entering InstallConfigData::ImportArgsConfigSettings
      [2015/10/23 11:33:58.090, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: ...Importing command line arguments
      [2015/10/23 11:33:58.090, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), InstallConfigData.cpp:0 (InstallConfigData::ImportArgsConfigSettings)]
      TRACE: Exiting InstallConfigData::ImportArgsConfigSettings (entered at InstallConfigData.cpp:493)
      [2015/10/23 11:33:58.090, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), InstallConfigData.cpp:603 (InstallConfigData::CheckParams)]
      TRACE: Entering InstallConfigData::CheckParams
      [2015/10/23 11:33:58.091, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), InstallConfigData.cpp:0 (InstallConfigData::CheckParams)]
      TRACE: Exiting InstallConfigData::CheckParams (entered at InstallConfigData.cpp:603)
      [2015/10/23 11:33:58.091, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: -->Saving backup...
      [2015/10/23 11:33:58.091, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: ...Importing runtime configuration file...
      [2015/10/23 11:33:58.091, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:125 (logit)]
      INFO: Runtime config file path is C:\ProgramData\Oracle\Java\java.settings.cfg
      [2015/10/23 11:33:58.091, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: Runtime configuration file doesn't exist. It will be created later by settings_api.
      [2015/10/23 11:33:58.092, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: |------Config to backup--------|

      |-------------------------------------|

      [2015/10/23 11:33:58.092, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: -->Loading export config...
      [2015/10/23 11:33:58.092, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: ...Importing runtime configuration file...
      [2015/10/23 11:33:58.092, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:125 (logit)]
      INFO: Runtime config file path is C:\ProgramData\Oracle\Java\java.settings.cfg
      [2015/10/23 11:33:58.093, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: Runtime configuration file doesn't exist. It will be created later by settings_api.
      [2015/10/23 11:33:58.093, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), InstallConfigData.cpp:493 (InstallConfigData::ImportArgsConfigSettings)]
      TRACE: Entering InstallConfigData::ImportArgsConfigSettings
      [2015/10/23 11:33:58.093, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: ...Importing command line arguments
      [2015/10/23 11:33:58.093, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), InstallConfigData.cpp:0 (InstallConfigData::ImportArgsConfigSettings)]
      TRACE: Exiting InstallConfigData::ImportArgsConfigSettings (entered at InstallConfigData.cpp:493)
      [2015/10/23 11:33:58.093, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), InstallConfigData.cpp:603 (InstallConfigData::CheckParams)]
      TRACE: Entering InstallConfigData::CheckParams
      [2015/10/23 11:33:58.094, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), InstallConfigData.cpp:0 (InstallConfigData::CheckParams)]
      TRACE: Exiting InstallConfigData::CheckParams (entered at InstallConfigData.cpp:603)
      [2015/10/23 11:33:58.094, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: -->Adding CMDLINE to config...
      [2015/10/23 11:33:58.094, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: -->Normalizing Export...
      [2015/10/23 11:33:58.095, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: |------Config to export--------|

      |-------------------------------------|

      [2015/10/23 11:33:58.096, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: |------!!!!Working config!!!!--------|

      INSTALL_SILENT = Disable
      STATIC = Disable
      AUTO_UPDATE = Enable
      SPONSORS = Enable
      WEB_ANALYTICS = Enable
      EULA = Disable
      OEMUPDATE = Disable
      |-------------------------------------|

      [2015/10/23 11:33:58.097, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), Locales.cpp:317 (Locale::preferredLanguages)]
      INFO: PreferredUILanguages: Vista+
      [2015/10/23 11:33:58.098, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: Wrapper, check for reinstall case..
      [2015/10/23 11:33:58.098, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:472 (JavaEnvironment::detect)]
      TRACE: Entering JavaEnvironment::detect
      [2015/10/23 11:33:58.101, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:489 (JavaEnvironment::detect)]
      TRACE: Installed Java detected: version=1.8.0_51; arch=32; productCode={26A24AE4-039D-4CA4-87B4-2F83218051F0}; type=0
      [2015/10/23 11:33:58.101, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:139 (`anonymous-namespace'::detectHomeDir)]
      TRACE: Find home dir of {26A24AE4-039D-4CA4-87B4-2F83218051F0} Java installation
      [2015/10/23 11:33:58.101, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:153 (`anonymous-namespace'::detectHomeDir)]
      WARNING: Unexpected empty value of [InstallLocation] product property of {26A24AE4-039D-4CA4-87B4-2F83218051F0} Java installation. Fall back to heuristic home directory detection.
      [2015/10/23 11:33:58.101, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:161 (`anonymous-namespace'::detectHomeDir)]
      TRACE: Try home directory from [ProductIcon] product property of {26A24AE4-039D-4CA4-87B4-2F83218051F0} Java installation.
      [2015/10/23 11:33:58.101, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:171 (`anonymous-namespace'::detectHomeDir)]
      TRACE: Try home directory from [DisplayIcon] registry value of {26A24AE4-039D-4CA4-87B4-2F83218051F0} Java installation.
      [2015/10/23 11:33:58.105, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:303 (`anonymous-namespace'::detectFullVersion)]
      TRACE: Detect full version of {26A24AE4-039D-4CA4-87B4-2F83218051F0} Java installation
      [2015/10/23 11:33:58.105, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:214 (`anonymous-namespace'::detectFullVersionFromMsi)]
      TRACE: detectFullVersionFromMsi({26A24AE4-039D-4CA4-87B4-2F83218051F0})
      [2015/10/23 11:33:58.107, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:327 (`anonymous-namespace'::detectJreMode)]
      TRACE: Detect mode of {26A24AE4-039D-4CA4-87B4-2F83218051F0} Java installation
      [2015/10/23 11:33:58.107, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:451 (`anonymous-namespace'::getInstalledJava)]
      TRACE: InstalledJava(1.8.0_51-b16|1.8.0_51-b16|JRE|32bit|C:\Program Files (x86)\Java\jre1.8.0_51|{26A24AE4-039D-4CA4-87B4-2F83218051F0}|10)
      [2015/10/23 11:33:58.119, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), JavaEnvironment.cpp:0 (JavaEnvironment::detect)]
      TRACE: Exiting JavaEnvironment::detect (entered at JavaEnvironment.cpp:472)
      [2015/10/23 11:33:58.121, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: Wrapper: Extract MSI ...
      [2015/10/23 11:33:58.919, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), NetUtils.cpp:93 (HttpConnection::connect)]
      TRACE: HttpConnection::connect(url=https://javadl-esd-secure.oracle.com/update/1.8.0/1.8.0_65-b17.xml)
      [2015/10/23 11:34:20.250, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), WrapperOffline.cpp:118 (GetOptionsFromXmlIfOnline)]
      ERROR: Exception with message 'NetUtils.cpp(176) at HttpConnection::connect(): HttpSendRequest failed: system error 12002 (Das Zeitlimit für den Vorgang wurde erreicht)' caught
      [2015/10/23 11:34:20.252, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), Locales.cpp:317 (Locale::preferredLanguages)]
      INFO: PreferredUILanguages: Vista+
      [2015/10/23 11:34:20.253, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), NetUtils.cpp:93 (HttpConnection::connect)]
      TRACE: HttpConnection::connect(url=/Java3BillDevices_de.png)
      [2015/10/23 11:34:20.253, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), WrapperOffline.cpp:150 (GetOptionsFromXmlIfOnline)]
      ERROR: Exception with message 'NetUtils.cpp(106) at HttpConnection::connect(): InternetCrackUrl failed: system error 12006 (Die URL verwendet kein bekanntes Protokoll)' caught
      [2015/10/23 11:34:20.254, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), UpdateUtils.hpp:46 (getCheckSum)]
      ERROR: Error opening file "C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.8.0_65\Java3BillDevices.png" failed with system error 3 (Das System kann den angegebenen Pfad nicht finden)
      [2015/10/23 11:34:20.255, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), UIThread.cpp:89 (ui::`anonymous-namespace'::initDPIAware)]
      TRACE: SetProcessDPIAware succeeded
      [2015/10/23 11:34:20.263, jre-8u65-windows-i586.exe (PID: 11260, TID: 4080), BrowserWindow.cpp:223 (ui::BrowserWindow::scale2systemDPI)]
      TRACE: systemDPI: [96, 96] scaled [500, 354] to [500, 354]
      [2015/10/23 11:34:20.342, jre-8u65-windows-i586.exe (PID: 11260, TID: 4080), Dialog.cpp:210 (ui::Dialog::setWindowProp)]
      INFO: setWindowProp(Title): Java-Setup - Willkommen
      [2015/10/23 11:36:02.287, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), wrapper.cpp:349 (WinMain)]
      INFO: MSI command line: TRANSFORMS=:1031
      [2015/10/23 11:36:02.287, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: ...Exporting config settings
      [2015/10/23 11:36:02.287, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: Nothing new to export to runtime.
      [2015/10/23 11:36:02.287, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: Wrapper: Execute MSI ...
      [2015/10/23 11:36:02.288, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), UIThread.cpp:89 (ui::`anonymous-namespace'::initDPIAware)]
      TRACE: SetProcessDPIAware succeeded
      [2015/10/23 11:36:02.290, jre-8u65-windows-i586.exe (PID: 11260, TID: 7588), BrowserWindow.cpp:223 (ui::BrowserWindow::scale2systemDPI)]
      TRACE: systemDPI: [96, 96] scaled [500, 354] to [500, 354]
      [2015/10/23 11:36:02.320, jre-8u65-windows-i586.exe (PID: 11260, TID: 7588), Dialog.cpp:240 (ui::Dialog::setWindowProp)]
      INFO: setWindowProp(closeButton): 0
      [2015/10/23 11:36:02.343, jre-8u65-windows-i586.exe (PID: 11260, TID: 7588), Dialog.cpp:210 (ui::Dialog::setWindowProp)]
      INFO: setWindowProp(Title): Java-Setup - Fortschritt
      [2015/10/23 11:36:02.376, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), WrapperOffline.cpp:188 (ExecCommand)]
      ERROR: Exception with message 'MsiUtils.cpp(351) at msi::`anonymous-namespace'::handleMsiStatus(): MsiInstallProduct(C:\Windows\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_65\jre1.8.0_65.msi, TRANSFORMS=:1031) failed. MSI error [3](Patchpaket)' caught
      [2015/10/23 11:36:02.376, jre-8u65-windows-i586.exe (PID: 11260, TID: 7588), BrowserWindow.cpp:223 (ui::BrowserWindow::scale2systemDPI)]
      TRACE: systemDPI: [96, 96] scaled [500, 354] to [500, 354]
      [2015/10/23 11:36:02.408, jre-8u65-windows-i586.exe (PID: 11260, TID: 7588), Dialog.cpp:210 (ui::Dialog::setWindowProp)]
      INFO: setWindowProp(Title): Java-Setup - Unvollständig
      [2015/10/23 11:36:12.368, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: ...Restoring config settings
      [2015/10/23 11:36:12.368, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: Could not get MSIStatusError registry value.
      [2015/10/23 11:36:12.368, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: Could not get MSIStatusExtendedError registry value.
      [2015/10/23 11:36:12.369, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: GetMSIStatus() failed. Return Code: 2, ErrorCode: 183
      [2015/10/23 11:36:12.369, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), AllUtils.cpp:121 (logit)]
      INFO: Pings enabled
      [2015/10/23 11:36:12.369, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), UpdateConf.cpp:549 (SendHeadRequest)]
      ERROR: No pings: unallowed url:
      [2015/10/23 11:36:12.369, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), UpdateConf.cpp:401 (SetJavaSoftKey)]
      ERROR: Exception with message 'Registry.cpp(435) at Registry::deleteValue(): delete value (HKLM\SOFTWARE\JavaSoft\InstallStatus) error. System error [2](system error 2 (Das System kann die angegebene Datei nicht finden))' caught
      [2015/10/23 11:36:12.375, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), FileUtils.cpp:509 (FileUtils::deleteFile)]
      TRACE: Deleted [C:\Windows\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_65\jre1.8.0_65.msi] file
      [2015/10/23 11:36:12.375, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), FileUtils.cpp:524 (FileUtils::deleteDirectory)]
      TRACE: deleteDirectory(C:\Windows\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_65)
      [2015/10/23 11:36:12.376, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), FileUtils.cpp:527 (FileUtils::deleteDirectory)]
      TRACE: Deleted [C:\Windows\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jre1.8.0_65] directory
      [2015/10/23 11:36:12.376, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), FileUtils.cpp:524 (FileUtils::deleteDirectory)]
      TRACE: deleteDirectory(C:\Windows\system32\config\systemprofile\AppData\LocalLow\Oracle)
      [2015/10/23 11:36:12.377, jre-8u65-windows-i586.exe (PID: 11260, TID: 11088), wrapper.cpp:509 (WinMain)]
      INFO: Wrapper exit code: 3


      REPRODUCIBILITY :
      This bug can be reproduced always.

      CUSTOMER SUBMITTED WORKAROUND :
      One could extract the msi from the exe and install the msi directly:

      start /wait msiexec /i jre1.8.0_65.msi INSTALL_SILENT=Enable WEB_ANALYTICS=Disable AUTO_UPDATE=Disable SPONSORS=Disable

      This works even for the system account.

            aivanov Alexey Ivanov
            webbuggrp Webbug Group
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              Created:
              Updated:
              Resolved: