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  1. JDK
  2. JDK-8145729

Silent Installation with MSI Enterprise Installer fails on some systems

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      Silent installation with 8u65 MSI Enterprise Installer fails on some systems.
       Even when triggered manually, the msi fails.

      - Installer starts with installation of the files
      - Rollback starts after a few seconds
      - In all of the case file 'classes.jsa' is not being cleaned up during
      rollback of the msi.

      Popup error is seen:
      "There is a problem with the Windows Installer package. A program required
      for this install to complete cannot be run. Contact your support personnel
      or package vendor."

      And log output shows:

      MSI (s) (70:FC) [05:07:41:098]: Executing op:
      ActionStart(Name=installexerollback,,)
      MSI (s) (70:FC) [05:07:41:098]: Executing op:
      CustomActionSchedule(Action=installexerollback,ActionType=1346,Source=BinaryDa
      ta,Target=ProductCode={26A24AE4-039D-4CA4-87B4-2F86418065F0} /s,)
      MSI (s) (70:FC) [05:07:41:098]: Executing op: ActionStart(Name=installexe,,)
      MSI (s) (70:FC) [05:07:41:098]: Executing op:
      CustomActionSchedule(Action=installexe,ActionType=1042,Source=C:\\Program
      Files\\Java\\jre8\\installer.exe,Target=/s INSTALLDIR="C:\\Program
      Files\\Java\\jre8\\\\" STATIC=1 REPAIRMODE=0
      ProductCode={26A24AE4-039D-4CA4-87B4-2F86418065F0},)
      MSI (s) (70:FC) [05:08:03:612]: Note: 1: 1722 2: installexe 3: C:\\Program
      Files\\Java\\jre8\\installer.exe 4: /s INSTALLDIR="C:\\Program Files\\Java\\jre8\\\\"
      STATIC=1 REPAIRMODE=0 ProductCode={26A24AE4-039D-4CA4-87B4-2F86418065F0}
      CustomAction installexe returned actual error code 61014 (note this may not
      be 100% accurate if translation happened inside sandbox)
      MSI (s) (70:FC) [05:08:03:612]: Product: Java 8 Update 65 (64-bit) -- Error
      1722. There is a problem with this Windows Installer package. A program run
      as part of the setup did not finish as expected. Contact your support
      personnel or package vendor. Action installexe, location: C:\\Program
      Files\\Java\\jre8\\installer.exe, command: /s INSTALLDIR="C:\\Program
      Files\\Java\\jre8\\\\" STATIC=1 REPAIRMODE=0
      ProductCode={26A24AE4-039D-4CA4-87B4-2F86418065F0}

      Error 1722. There is a problem with this Windows Installer package. A program
      run as part of the setup did not finish as expected. Contact your support
      personnel or package vendor. Action installexe, location: C:\\Program
      Files\\Java\\jre8\\installer.exe, command: /s INSTALLDIR="C:\\Program
      Files\\Java\\jre8\\\\" STATIC=1 REPAIRMODE=0
      ProductCode={26A24AE4-039D-4CA4-87B4-2F86418065F0}



      From installation log:
      MSI (s) (70:FC) [05:08:10:751]: Note: 1: 1708
      MSI (s) (70:FC) [05:08:10:751]: Product: Java 8 Update 65 (64-bit) --
      Installation failed.

      MSI (s) (70:FC) [05:08:10:751]: Windows Installer installed the product.
      Product Name: Java 8 Update 65 (64-bit). Product Version: 8.0.650.17. Product
      Language: 1033. Manufacturer: Oracle Corporation. Installation success or
      error status: 1603.

      MSI (s) (70:FC) [05:08:10:766]: Deferring clean up of packages/files, if any
      exist
      MSI (s) (70:FC) [05:08:10:766]: MainEngineThread is returning 1603
      MSI (s) (70:30) [05:08:10:766]: No System Restore sequence number for this
      installation.



            mcherkas Mikhail Cherkasov (Inactive)
            shadowbug Shadow Bug
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              Created:
              Updated:
              Resolved: