ADDITIONAL SYSTEM INFORMATION :
# JRE version: 7.0_21-b11
# Java VM: Java HotSpot(TM) 64-Bit Server VM (23.21-b01 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [fontmanager.dll+0x12404] Java_sun_font_FileFontStrike__1getGlyphImageFromWindows+0xe838

A DESCRIPTION OF THE PROBLEM :
Failed to dump core, crashes programme after 5/10 minutes of using the programme. Produces Java bug/crash diagnostics after the crash, in the form of a note pad document. The more the programme crashes the more these documents are created.

ERROR MESSAGES/STACK TRACES THAT OCCUR :
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000064aa2404, pid=3352, tid=10136
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows

REGRESSION : Last worked in version 13

STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
Not applicable as company uses personal system program, which also uses Java run time.

ACTUAL -
Not applicable.

---------- BEGIN SOURCE ----------
[fontmanager.dll+0x12404] Java_sun_font_FileFontStrike__1getGlyphImageFromWindows+0xe838
---------- END SOURCE ----------

CUSTOMER SUBMITTED WORKAROUND :
Not applicable.

FREQUENCY : often