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Bug
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Resolution: Not an Issue
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P4
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None
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8u261
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x86_64
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os_x
ADDITIONAL SYSTEM INFORMATION :
El Capitan OS X Mac
Installed the newest Java 8 update 261
Cannot open my CS4 Photoshop unless I install Java SE 6
A DESCRIPTION OF THE PROBLEM :
I just updated a MAC computer that was given to us to El Capitan OS X. Now I can't open my CS4 version of Photoshop unless I install Java SE 6...I can't find the download to that version anywhere. Apple doesn't have it anymore, and your newest version 8 update 261 still will not open it! Please help! I need my photoshop to work!!
REGRESSION : Last worked in version 8u261
STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
Not sure
EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
That I can open and use my CS4 Photoshop on my Mac!
ACTUAL -
I cannot open my CS4 photoshop unless I download Java SE6
---------- BEGIN SOURCE ----------
Don't know
---------- END SOURCE ----------
CUSTOMER SUBMITTED WORKAROUND :
Don't know
FREQUENCY : always
El Capitan OS X Mac
Installed the newest Java 8 update 261
Cannot open my CS4 Photoshop unless I install Java SE 6
A DESCRIPTION OF THE PROBLEM :
I just updated a MAC computer that was given to us to El Capitan OS X. Now I can't open my CS4 version of Photoshop unless I install Java SE 6...I can't find the download to that version anywhere. Apple doesn't have it anymore, and your newest version 8 update 261 still will not open it! Please help! I need my photoshop to work!!
REGRESSION : Last worked in version 8u261
STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
Not sure
EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
That I can open and use my CS4 Photoshop on my Mac!
ACTUAL -
I cannot open my CS4 photoshop unless I download Java SE6
---------- BEGIN SOURCE ----------
Don't know
---------- END SOURCE ----------
CUSTOMER SUBMITTED WORKAROUND :
Don't know
FREQUENCY : always