Name: gm110360 Date: 08/27/2002


FULL PRODUCT VERSION :
java version "1.4.1-rc"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.1-rc-b19)
Java HotSpot(TM) Client VM (build 1.4.1-rc-b19, mixed mode)

FULL OPERATING SYSTEM VERSION : Windows 2000 5.00.2195
Service pack 3


EXTRA RELEVANT SYSTEM CONFIGURATION :
jdk installer executable has the name "j2sdk-1_4_1-rc-
windows-i586.exe"

A DESCRIPTION OF THE PROBLEM :
Installation of JSDK1.4.1 hangs on "Setting up Java 2
Runtime Environment" note. I tried to uninstall every
previous versions of jdks but it didn't help, I think that
ServicePack 3 I recently installed is causing this, but I'm
not sure.

REGRESSION. Last worked in version 1.4

STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
1.update Windows 2000 with all available updates and
service packs, (the machine is P3 500? 392MB)
2.download SDK version forWindows (all languages, including
English) (file name "j2sdk-1_4_1-rc-windows-i586.exe")
3.lounch and start the installation, check all all
components or just the runtime.

 Installation hangs on setting up runrime environment

EXPECTED VERSUS ACTUAL BEHAVIOR :
I want to install new version of jsdk, ie 1.4.1 but
installation didn't ever end up normally

ERROR MESSAGES/STACK TRACES THAT OCCUR :
"End program - IKernel.exe" ; "this program is not responding"
appeared when after ca 30 min of waiting i tried to kill 2 related processes I
found in my task manager
and then
j2re : An error occured while lounching the setup, the remote procedure call
failed

REPRODUCIBILITY :
This bug can be reproduced always.

CUSTOMER WORKAROUND :
finally I found that the directory is created, and that
java and javac works, so I guess that wasn't a big problem
afterall
(Review ID: 163590)
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