Name: gm110360 Date: 09/24/2002


FULL PRODUCT VERSION :
java -1.4.1

also the websites constant prompting to get the above string correct, undermines
the request for feedback.

FULL OPERATING SYSTEM VERSION : Windows 2000 5.000.2195. sp3
and 3 other various 2000 versions


A DESCRIPTION OF THE PROBLEM :
EAch time i have attempted to install the java 1.4.1 version
it does not adiquatly warn against or detect an open
browser. It appears the during the installing if netscape 7
is open the install forever freezes trying to configure
java. There should be warning to shut the browser down, or a
prompt to do it for the client.

STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
1.Open a browser
2.run the installation of j2re-1_4_1-windows-i586.exe
3. run through install

EXPECTED VERSUS ACTUAL BEHAVIOR :
the program should warn if the browser is going to freeze
the installation

REPRODUCIBILITY :
This bug can be reproduced always.

CUSTOMER WORKAROUND :
close the browser at any point during the installation
(Review ID: 164875)
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