FULL PRODUCT VERSION :
java version "1.6.0_21"
Java(TM) SE Runtime Environment (build 1.6.0_21-b07)
Java HotSpot(TM) 64-Bit Server VM (build 17.0-b17, mixed mode)

ADDITIONAL OS VERSION INFORMATION :
Microsoft Windows [Version 6.1.7600]

EXTRA RELEVANT SYSTEM CONFIGURATION :
CA Security Suite 2010

A DESCRIPTION OF THE PROBLEM :
When CA Security Suite is present in memory, in spite of being active or not, it will block execution of zipper.exe during any installation of the JDK.

I have read that zipper.exe (which is used by the installation process of the JDK) has issues with buffer overruns.

Thus, when I get to the "Extracting Installer" stage, zipper.exe gets blocked by CA Security Suite. This results in a Windows Installer Error 1722.

If I uninstall my antivirus program, the JDK is successfully installed. While this may be demonstrating a bug in the Security Suite itself, this also demonstrates the serious need to fix zipper.exe or come up with a different zipping tool without the aforementioned buffer overrun for the JDK installer.

I have confirmed this with prior versions of Java 6 (20 and 21 thus far) and also with the daily builds of Java 7. Both 32-bit and 64-bit versions of these JDKs fail to install with Error 1722.

STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
1. Have CA Security Suite running. This may also happen with several other Anti-Virus/Security programs. I have read forum posts about Comodo Personal Firewall causing this too.

2. Attempt to install JDK 6.

EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
Successful installation of the JDK and subsequent installation of the JRE.
ACTUAL -
Windows Installer 1722.


ERROR MESSAGES/STACK TRACES THAT OCCUR :
MSI (s) (84:90) [02:07:51:916]: Executing op: ActionStart(Name=unziptools,Description=Extracting Installer,)
Action 2:07:51: unziptools. Extracting Installer
MSI (s) (84:90) [02:07:51:922]: Executing op: CustomActionSchedule(Action=unziptools,ActionType=3090,Source=C:\JDK\jdk16021\zipper.exe,Target="C:\JDK\jdk16021\\tools.zip" "C:\JDK\jdk16021\" "",)
CustomAction unziptools returned actual error code 1608515584 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (84:90) [02:08:02:746]: Note: 1: 1722 2: unziptools 3: C:\JDK\jdk16021\zipper.exe 4: "C:\JDK\jdk16021\\tools.zip" "C:\JDK\jdk16021\" ""
DEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action unziptools, location: C:\JDK\jdk16021\zipper.exe, command: "C:\JDK\jdk16021\\tools.zip" "C:\JDK\jdk16021\" ""
MSI (s) (84:90) [02:08:24:888]: Product: Java(TM) SE Development Kit 6 Update 21 (64-bit) -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action unziptools, location: C:\JDK\jdk16021\zipper.exe, command: "C:\JDK\jdk16021\\tools.zip" "C:\JDK\jdk16021\" ""

Action ended 2:08:25: InstallFinalize. Return value 3.


REPRODUCIBILITY :
This bug can be reproduced always.

---------- BEGIN SOURCE ----------
No Java Code available for this particular bug that I'm aware of. It would be the source for zipper.exe.
---------- END SOURCE ----------

CUSTOMER SUBMITTED WORKAROUND :
Disable said anti-virus. In the case of CA Security Suite, I had to completely uninstall it.

After that, the JDK was successfully installed.