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  1. JDK
  2. JDK-8019246

Java Uninstall Tool loads and runs but fails to return result after 30+ minutes.

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    • b105
    • windows_xp
    • Verified

      FULL PRODUCT VERSION :


      ADDITIONAL OS VERSION INFORMATION :
      Windows XP Professional x64 Edition

      EXTRA RELEVANT SYSTEM CONFIGURATION :
      Dialup Internet access, so is very slow connection speed.
      Using latest Firefox version: 21.0.
      Clean install of Java 7 u25-586.
      All former Java editions removed before installing jre7-25.
      Registry and Windows subdirectories manually cleaned before install of jre7.


      A DESCRIPTION OF THE PROBLEM :
      Java Uninstall Tool plugin appears to be running an endless loop. Progress animation continues, hard drive LED shows disk access at intervals, but no result is returned. Had to resort to manual uninstall of all previous Java data after this plugin failed on multiple attempts, last night. Testing today shows the same behavior.


      REPRODUCIBILITY :
      This bug can be reproduced always.

            rupashka Pavel Porvatov (Inactive)
            webbuggrp Webbug Group
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              Created:
              Updated:
              Resolved: