FULL PRODUCT VERSION :
java version " 1.7.0_07 "
Java(TM) SE Runtime Environment (build 1.7.0_07-b10)
Java HotSpot(TM) 64-Bit Server VM (build 23.3-b01, mixed mode)
ADDITIONAL OS VERSION INFORMATION :
Microsoft Windows Server 2003 R2, Enterprise Edition ver 5.2.3790 (Win2003 RTM)
EXTRA RELEVANT SYSTEM CONFIGURATION :
Mozilla Firefox 21.0. Running Symantec Endpoint Protection 11 client with firewall (may restrict certain communications? Java SE 7.0.70 & Java SE 7.0.250 are allowed. Some specific rules needed?),
A DESCRIPTION OF THE PROBLEM :
Updated from Java SE 7.0.70 to Java SE 7.0.250, it said " Updated successfully " , then checked installed versions with the applet in browser and offered to uninstall previous java versions. But the applet at http://java.com/en/download/uninstallapplet.jsp just spinning its circle for hours and does not seem to be doing anithing more.
STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
After Java Update Checker offered to update Java and installed SE 7.0.250 (it said, successfully), it brought me to http://java.com/en/download/installed.jsp, after clicking " Verify Java version " I got to http://java.com/en/download/installed.jsp?detect=jre, it said " You have the recommended Java installed (Version 7 Update 25). " , and offered to improve security by checking for old versions. After clicking the link I got to http://java.com/en/download/uninstallapplet.jsp and clicked " I agree and want to continue " and got a spinning circle that never ends.
EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
Uninstalling the previous java versions
REPRODUCIBILITY :
This bug can be reproduced always.
java version " 1.7.0_07 "
Java(TM) SE Runtime Environment (build 1.7.0_07-b10)
Java HotSpot(TM) 64-Bit Server VM (build 23.3-b01, mixed mode)
ADDITIONAL OS VERSION INFORMATION :
Microsoft Windows Server 2003 R2, Enterprise Edition ver 5.2.3790 (Win2003 RTM)
EXTRA RELEVANT SYSTEM CONFIGURATION :
Mozilla Firefox 21.0. Running Symantec Endpoint Protection 11 client with firewall (may restrict certain communications? Java SE 7.0.70 & Java SE 7.0.250 are allowed. Some specific rules needed?),
A DESCRIPTION OF THE PROBLEM :
Updated from Java SE 7.0.70 to Java SE 7.0.250, it said " Updated successfully " , then checked installed versions with the applet in browser and offered to uninstall previous java versions. But the applet at http://java.com/en/download/uninstallapplet.jsp just spinning its circle for hours and does not seem to be doing anithing more.
STEPS TO FOLLOW TO REPRODUCE THE PROBLEM :
After Java Update Checker offered to update Java and installed SE 7.0.250 (it said, successfully), it brought me to http://java.com/en/download/installed.jsp, after clicking " Verify Java version " I got to http://java.com/en/download/installed.jsp?detect=jre, it said " You have the recommended Java installed (Version 7 Update 25). " , and offered to improve security by checking for old versions. After clicking the link I got to http://java.com/en/download/uninstallapplet.jsp and clicked " I agree and want to continue " and got a spinning circle that never ends.
EXPECTED VERSUS ACTUAL BEHAVIOR :
EXPECTED -
Uninstalling the previous java versions
REPRODUCIBILITY :
This bug can be reproduced always.
- duplicates
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JDK-8019246 Java Uninstall Tool loads and runs but fails to return result after 30+ minutes.
-
- Closed
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